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Posts tagged “technology”

Africa isn't really rising

Jumoke Balogun wrote a hard-hitting piece on uneven economic development in Africa Is Rising. Africans Are Not. The conclusion:

I understand that it is much easier to delight in articles and documentaries about a “rising Africa” than to examine personal class privilege. Economic inequality tasks those who have to consider the legitimacy of their wealth; it is an encompassing problem that we cannot donate, aid, or volunteer away. […]

We must all first admit that most Africans are not rising with Africa, and that wealth disparity is a major obstacle to overall development. Not doing so, and choosing to remain intentionally oblivious to the hardships of the majority of Africans who are losers in this new economic landscape is inane, and just downright cruel.

It’s quite chilling to read that article and then read Josh Ellis’s speech at Inspire Las Vegas a couple of months ago:

We call ourselves problem-solvers, but the evidence suggests the problems we want to solve are what are usually referred to as “First World” problems. […]

We are some of the smartest, most empowered humans who have ever lived. We have so much. Can we use our minds, our skills, our resources to make the world a better place for people who never had the opportunities we have? It would cost us so little, and we can accomplish so much.

This kind of thinking has become much more prevalent over the past couple of years, as smartphones and the app economy are reaching some level of maturity. As to why we tend to focus on solving “First World problems”, I like Paul Graham’s concept of “Schlep Blindness” — the inability to identify hard problems to solve:

The most dangerous thing about our dislike of schleps is that much of it is unconscious. Your unconscious won’t even let you see ideas that involve painful schleps. That’s schlep blindness.

But there is much value in identifying and solving the hard problems:

That scariness makes ambitious ideas doubly valuable. In addition to their intrinsic value, they’re like undervalued stocks in the sense that there’s less demand for them among founders. If you pick an ambitious idea, you’ll have less competition, because everyone else will have been frightened off by the challenges involved.

We don’t all have to stop what we’re doing and become social entrepreneurs. But if nothing else, these articles should nudge us to think about how we can move beyond the obvious problems. Instead of building another weather app, how about using weather information to send text messages to people when their area is in danger of flooding? Instead of focusing on providing people with nicer-looking information, what ways are there to help them do something with that information?

One organization that’s doing great work in this space is Praekelt Foundation. For example, TxtAlert sends automated, personalized SMS reminders to patients on chronic medication. MAMA uses mobile technologies to improve the health and lives of mothers in developing nations. Those are the kinds of solutions we need more of.

Twitter: better than flying cars

Bill Gates, pulling no punches in an interview with Wired:

Wired: Peter Thiel, expressing his dissatisfaction with technology’s progress, recently noted, “We wanted flying cars, instead we got 140 characters.” Do you agree with him?

Bill Gates: I feel sorry for Peter Thiel. Did he really want flying cars? Flying cars are not a very efficient way to move things from one point to another. On the other hand, 20 years ago we had the idea that information could become available at your fingertips. We got that done. Now everyone takes it for granted that you can look up movie reviews, track locations, and order stuff online. I wish there was a way we could take it away from people for a day so they could remember what it was like without it.

Gates’s point is well taken, but it’s also clear from his stance on the inefficiency of flying cars that he’s never been stuck in LA traffic.

(link via @ChrisFerdinandi)

What was shocking in 1995, we now call Facebook

I remember The Net as if it was yesterday. It’s a pretty laughable movie now, for sure, but back in 1995 it was an exciting and scary look at the future of the Internet. Chris Sims recently wrote a really funny and insightful retrospective of the movie, called What We Learned About Technology From 1995’s The Net. I especially like this part:

Really, though, the movie is more about how the rise of technology impacts our lives, and our changing ideas and concerns about privacy. Bennett was easily seduced by Devlin because he spied on her describing her ideal man in a chat room, and filled in the details by going through her records. As she says, our entire lives are recorded on computers, from our work to our taste in movies. In 1995, this was a shocking problem that people had to learn to deal with. In 2013, it’s basically how Facebook works.

Information that in 1995 required extensive sleuthing performed by clandestine government operations is now freely available to anyone who knows how to type a name into Google. It reminds me of this video (make sure you watch all the way to the end):

Steampunk and the future of Interaction Design

Joshua Tanenbaum, Audrey Desjardins, and Karen Tanenbaum take an in-depth look at Steampunk sub-culture, and specifically what it means for the future of Interaction Design, in their article Steampunking interaction design. It’s a dense piece, but really interesting. They discuss design fiction as a form of envisioning the future, and how Interaction Design could adjust to that possible future:

Steampunks have imagined a whimsical neo-Victorian fiction to frame their design practice: an optimistic lost age of adventure where invention, individuality, and innovation reign supreme. This fictional world reflects a set of values and relationships with technology, but that is not the most interesting or relevant thing that Steampunk has to offer the HCI (Human-Computer Interaction) community. Instead, it is in the practices of Steampunk makers that we can observe a possible future for interaction design: a future in which design is driven by aesthetics, grounded in a sustainable ethos, and aimed at serving the needs and preferences of distributed communities of engaged expert users.

Also see How steampunk culture offers clues to building a better future for another interesting viewpoint on this movement.

Google Glass and driving our bodies around

John Pavlus in Your Body Does Not Want to Be an Interface:

The assumption driving these kinds of design speculations is that if you embed the interface — the control surface for a technology — into our own bodily envelope, that interface will “disappear”: the technology will cease to be a separate “thing” and simply become part of that envelope.

The trouble is that unlike technology, your body isn’t something you “interface” with in the first place. You’re not a little homunculus “in” your body, “driving” it around, looking out Terminator-style “through” your eyes. Your body isn’t a tool for delivering your experience: it is your experience. Merging the body with a technological control surface doesn’t magically transform the act of manipulating that surface into bodily experience. I’m not a cyborg (yet) so I can’t be sure, but I suspect the effect is more the opposite: alienating you from the direct bodily experiences you already have by turning them into technological interfaces to be manipulated. 

It’s an excellent essay. I especially like the distinction between Ready-at-hand and Present-at-hand technologies, and how our bodies shouldn’t become marionettes to technology.

Why big IT projects always go wrong

John Naughton wrote a good summary of the Mythical Man-Month problem (the belief that adding more people to a project will get it done faster) in Why big IT projects always go wrong:

Man-months are a hopeless metric for assessing the size of a complex software project. Why? Basically because a big software project involves two kinds of work: the actual writing of computer code; and co-ordinating the work of the dozens — or maybe hundreds — of programmers working on different parts of the overall system. Co-ordination represents an essential but unproductive overhead: and the more programmers you have, the bigger that overhead becomes. Hence Brooks’s law: adding manpower to a late software project makes it later.

I’ve yet to see a large project where this law doesn’t apply.

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Why we should be wary of highly targeted information and ads

In his post Why we fear Facebook and why we shouldn’t Paul Jacobson makes an interesting counterpoint to the common refrain that it’s bad to share our personal data with companies:

Conventional wisdom is that if you are not paying for a product, you are the product. That may be true, as a generalisation. I prefer to think it isn’t so much we who are the products on Facebook but rather our preferences and attention. What does that buy us? For starters, it buys us Facebook, Twitter, Google services and more. It also buys us slightly less annoying ads that can be remarkably relevant. It buys advertisers a better chance that we may want to buy their products and services because those products and services may just be what we are looking for at that point in time.

It’s a good question. Is it really that bad to get highly targeted ads in our news feeds? The more targeted the ads are, the more useful they are to us, right? So why is there such pushback against this trend in companies like Google and Facebook to try to find out everything they can about us?

I think there are three main reasons why we need to be wary of letting ad-driven companies know too much about our preferences, even if they just use it to serve us more targeted information and ads.

1. It makes the web smaller

If we only see stuff we’re already interested in, we run the risk of becoming sucked into the Internet’s “filter bubble”, where it’s much harder to discover new information beyond our current knowledge. Maria Popova puts it like this in Are We Becoming Cyborgs?:

The Web by and large is really well designed to help people find more of what they already know they’re looking for, and really poorly designed to help us discover that which we don’t yet know will interest us and hopefully even change the way we understand the world.

When an algorithmic constraint is placed on the information we see, and that constraint is based solely on our current preferences, we will remain safely locked into the world we know. That means that we become less likely to broaden our horizons with new discoveries.

2. It results in heightened confirmation bias

When we’re steeped in information that confirms our existing beliefs (regardless of whether those beliefs are true or not) we not only seek out more of the same information everywhere we go, but we also become incapable of changing our minds even if we eventually are presented with the truth (the denial of Global Warming is a good example of this…). This is called confirmation bias, and Clay Johnson writes about it in the context of media and the Internet in his book The Information Diet:

It’s too high of a cognitive and ego burden to surround ourselves with people that we disagree with. If you’re a Facebook user, try counting up the number of friends you have who share your political beliefs. Unless you’re working hard to do otherwise, it’s likely that you’ve surrounded yourself with people who skew towards your beliefs. Now look beyond political beliefs—how many of your friends share the same economic class as you? […]

Those algorithms are everywhere: our web searches, our online purchases, our advertisements. This network of predictions is what Pariser calls the Filter Bubble in his book by the same name—the network of personalization technology that figures out what you want and keeps feeding you that at the expense of what you don’t want.

So, for example, through its EdgeRank algorithm Facebook figures out what we like and what we believe in, and then shows us stories and ads that confirm those beliefs. It doesn’t care about truth, it cares about engagement — even if that engagement comes at the expense of what is right.

3. It designs our lives for us

This is true for all advertising, but even more so for hyper-targeted advertising: it tries to sell us stuff we don’t necessarily need. Yes, I know we’re tired of hearing how we should all live with less stuff blah blah blah. That’s not necessarily what I’m saying. What I’m saying is that we need to be careful that we don’t become a society built around the needs of corporations. David Cain talks about this in his chilling essay called Your Lifestyle Has Already Been Designed:

We’ve been led into a culture that has been engineered to leave us tired, hungry for indulgence, willing to pay a lot for convenience and entertainment, and most importantly, vaguely dissatisfied with our lives so that we continue wanting things we don’t have. We buy so much because it always seems like something is still missing. […]

The perfect customer is dissatisfied but hopeful, uninterested in serious personal development, highly habituated to the television, working full-time, earning a fair amount, indulging during their free time, and somehow just getting by.

There’s nothing wrong with stuff, of course. But there is something scarily wrong about the way we let our desires be dictated by advertising — especially targeted advertising by companies that know us so well.

What it means…

I don’t think our biggest fears about the data that companies collect about us should revolve around identity theft or the government coming to get us (although, in some regions, that’s certainly legitimate concerns). Our biggest fear should be what Huxley points to in the future he paints in Brave New World: that we will be ruled by what he calls “man’s almost infinite appetite for distractions”. Huxley believed we should fear companies who aim to control us by inflicting pleasure on us, and I think he might have been on to something.

I know that sounds really alarmist. But still, I can’t look at my Facebook news feed and not think about this possible future. That’s why I think we should hold our personal data and preferences just a little bit closer to our hearts.

Responsive Web Design in Africa: why it's time to adapt

This post provides background and additional resources for my talk on Responsive Web Design in Africa. Last update: May 23, 2013.

I’ve seen a surprising amount of pushback on responsive design within the South African web community recently. The skepticism is mostly based on issues such as low smartphone share and high data costs in Africa, along with assumptions about “the mobile context” and how people supposedly have vastly different needs on mobile phones than they have on their desktops.

So, the purpose of this talk is to summarize the case for Responsive Web Design, and to argue that the reasons against using this approach in Africa don’t hold up. Smartphones and data access are exploding in Africa, so if we want to be Future Friendly, we don’t have a choice. We have to adapt.

The slides for the talk are below, although of course, some context gets lost without the voiceover. There are also embedded gifs and videos that obviously don’t play within Slideshare, so you’ll have to use your imagination on those…

View on Slideshare: Responsive Web Design in Africa - why it’s time to adapt


Resources

I cite the source for each quote, example, and data point on the applicable slide, but I thought it would be helpful to provide a brief list of Responsive Web Design resources here for easy reference.

For those who want to dig a little deeper on the data in Africa, here’s a list of the reports and presentations I found most useful:

Here’s an incomplete list of introductory articles to get you started on responsive design. These articles mainly touch on topics I bring up in the talk, like the reasons for adopting responsive design, performance issues, and RESS:

If you’re looking for responsive patterns, start here:

And here are some ideas for dealing with responsive images:

For more great resources on responsive design, see Jeremy Keith’s extensive list.


The point

My goal with this talk was not to say anything groundbreakingly new about Responsive Web Design. The goal was to urge designers and developers who work in developing regions to take responsive design seriously, and at the very least consider the approach for their next projects.

If you have any questions or comments (or are interested in having me come present this talk somewhere), please get in touch.

Responsive Web Design

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