Graeme Wood takes a fascinating look at The World of Black-Ops Reputation Management for New York Magazine:

Whoever he was, it seemed that “Xander Fields” had built a whole Potemkin universe of positive-press websites that amplified made-up praise, often by made-up people, for a handful of rich folks with messy online reputations. I was now deep down in a ­rabbit hole but hadn’t yet landed with a ­satisfying thud. Who was “Xander Fields”?

I love reading stories like this. Consider this your required weekend reading.

I’ve long been fascinated by the Steampunk movement, and Nick Harkaway’s The Steampunk Movement Is Good And Important is another great essay on the topic. Nick starts by explaining why Steampunk appeals to people (“it is premised on a technology which is visible and pleasing to the naked eye, and whose moving parts are comprehensible on a human scale,” and “it is an ethos of design and creativity which acknowledges the humanly physical, that which we can understand with our fingers”). He then goes on to explain how different this is from modern technologies like cell phones:

The ethos admits of failure: Steampunk devices almost are not working properly if they don’t have leaks, if they don’t require maintenance and the occasional thump. That’s where they get character and animation, identities of their own which reflect their owners, while every iPhone can be seen as Apple’s endlessly replicated identity given passage into your every waking moment, a tiny and instantly replaceable cloned shopfront: what role is conferred or imposed by such a device on the person carrying it? It’s not that Jonathan Ive’s designs are poor, it’s that they are profoundly truthful: an iPhone is a vector, not an object, valued by its creator for its purpose and interchangeability, not individuality.

Steampunk, on the other hand, repurposes, scavenges, remakes and embellishes in an arena where embellishment is seen as decadence, never mind the inherent decadence of creating the sheer amount of computing power our society now possesses in order that most of it should sit idle or be used for email and occasional games of Plants vs Zombies.

Steampunk appeals to the idea of uniqueness, to the one-off item, while every mainstream consumer technology of recent years is about putting human beings into ever more granular, packageable and mass-produced identities so that they can be sold or sold to, perfectly mapped and understood.

There have been quite a few posts over the past few months about what to do once Google Reader shuts down this weekend. I’ve been sticking my head in the sand, hoping that Silvio Rizzi will come to the rescue at the last minute and let me keep using my current setup, which is to use Reeder across all my devices (Mac, iPhone, and iPad). But alas, it looks like that’s not going to happen. So after much weeping and gnashing of teeth, here’s the setup I’ll go with for now.

• Feedbin as RSS sync backend. I tried Feed Wrangler, but the lack of tags/folder structure is a deal breaker for me. I also set up Feedly, and it works nicely, but I’m just a bit worried about the service in general. There doesn’t appear to be a business model, and there’s currently no way to get your feeds out of the service. So, for now, $2/month for Feedbin is what I’m settling on. I really hope they add the ability to reorder and edit tags soon (come on, give the feature request some love!), but that’s the only major problem I currently have with it.
• ReadKit on Mac. ReadKit just got a major update to support Feedbin, and it also lets me see and read all my Instapaper and Pinboard links in one place. This will be my desktop replacement for Reeder.
• Reeder on iPhone. I don’t know how much longer Reeder will be around, but the iPhone client does support Feedbin, and it’s still my favorite RSS client ever, so I’ll stick with it for now.
• Mr. Reader on iPad. Mr. Reader also just got a major update to support Feedbin. I used Mr. Reader before, but switched to Reeder when the iPad app became available. But since the Reeder iPad app is now very old (and still only supports Google Reader sync), I’ll move to Mr. Reader for the time being.

This is obviously quite a disjointed setup, and I’m not going to give up hope that there will be One Client To Rule Them All in the coming months. But this setup will hold me over until then. Like having to listen to Owl City while you wait for a new Death Cab for Cutie album to come out.

But I do feel like I now know way too much about the RSS reader landscape than I every wanted to. Thanks, Google.

James Fallows interviewed Linda Stone on Maintaining Focus in a Maddeningly Distractive World. This part, in particular, reminded me how destructive our technology use can be:

We may think that kids have a natural fascination with phones. Really, children have a fascination with whatever Mom and Dad find fascinating. If Mom and Dad can’t put down the device with the screen, the child is going to think, That’s where it’s all at, that’s where I need to be! I interviewed kids between the ages of 7 and 12 about this. They said things like “My mom should make eye contact with me when she talks to me” and “I used to watch TV with my dad, but now he has his iPad, and I watch by myself.”

There are many reasons why it’s important for kids to grow up around technology, but we should never forget how important it is for our kids to have our undivided attention when we’re with them.

In Ford gives up on turning its cars into smartphones Zachary Seward shares a story on how adding seemingly cutting-edge features to everyday products can do more damage than good:

But it seems people have no patience for touchscreens when a simple knob will do. Raj Nair, head of global product development, tells the Wall Street Journal (paywall) that knobs and buttons will return to the dashboards of new Fords for functions like tuning the radio and changing the volume. The company said it would follow the model of its F-150 pickup truck, which currently sports a mix of touchscreen and more traditional controls on its dashboard panel.

This reminds me of a point Aylin Koca makes in her 2009 PhD study called Soft Reliability in New Product Development (PDF link):

Misalignments between product capabilities and user preferences damage the overall success of a product in the market. Especially in the past few years, these misalignments increasingly lead to users rejecting or returning products after purchase. However, technical analyses of such products show that these products fully meet their technical specifications. This is particularly the case with highly innovative products that bear considerable market uncertainty during their development.

Have a look at this graph from Managing product reliability in business processes under pressure that shows the percentage of “No Fault Found” products that are being returned after purchase:

More products than ever are being returned to shops because people think they are broken when they’re not — they’re just really difficult to use. And I guess that’s what Ford discovered as well: easy will beat fancy every time.

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I love this paragraph from Dave Rupert’s latest post on images in responsive design:

If the web cannot keep pace with a native experience in speed (rendering in under 1000ms), we’re all going to be out of a job. An uptick in native app usage means budget dollars would follow the trend and be poured into native apps. Meanwhile public facing websites will be left to rot because no one cared and we littered the web with bullshit. Native wins, the web dies, Zeldman hangs up his beanie, and Sir Tim Berners-Lee cries a single tear. That’s not the future I desire. I want an open, accessible, usable, free web available to anyone no matter the creed of their device.

William Kremer’s Why did men stop wearing high heels? is a fascinating look at history, gender inequality, and the peculiarities of seeking status. This part stuck with me:

In the muddy, rutted streets of 17th Century Europe, these new shoes had no utility value whatsoever — but that was the point.

“One of the best ways that status can be conveyed is through impracticality,” says [Elizabeth Semmelhack of the Bata Shoe Museum in Toronto], adding that the upper classes have always used impractical, uncomfortable and luxurious clothing to announce their privileged status.

“They aren’t in the fields working and they don’t have to walk far.”

So, people wore high heals because impractical clothes showed off one’s status. This seems very similar to how expensive sports cars are viewed in our current society. They’re highly impractical if you want to take anything with you where you’re going (or if you have kids), but having one certainly shows that you have a lot of money.

This got me thinking about technology products and their link to status. I remember that before the iPhone came out, during meetings people used to leave their cell phones in their pockets (well, on their belt clips…). Then, once the iPhone came along, pulling out your phone and placing it face up on the table became a status symbol. Suddenly the phone wasn’t meant to be hidden, but meant to be shown off. The iPhone is designed to be seen.

Companies like Nike tap into this sense of status by making the Fuelband extremely wearable. It’s not something you hide away, like the Fitbit. It’s something that’s meant to be shown off. From Dan Hon’s excellent article Fitness by design:

A few hours up the US west coast though, lies a company built upon not just sport performance, but also personal expression, fashion and style. Nike’s FuelBand is worn around your wrist. It looks and feels better, with its black rubber and distinctive pinpricked colour display inviting discussion. […] Though it is a silent device that constantly logs your activity, it is not out of sight — it is permanently visible, a wearable statement. You’re not given the choice of hiding it.

Of course, most technology products are very different from high heels in that they’re actually useful. So I guess some things have changed since the 1600s. Where impracticality used to be a sign of status, with technology we now associate that status with good design — a mix of utility, usability, and aesthetics.

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Rick Robinson wrote a really interesting article on the huge differences in life expectancy between the wealthiest and poorest areas of a city, and how the move to Smart Cities is trying to combat that. From Death, life, and place in great digital cities:

At the heart of the Smarter Cities movement is the belief that the use of engineering and IT technologies, including social media and information marketplaces, can create more efficient and resilient city systems. Might that idea offer a way to address the challenges of supporting wealth creation in cities at a sustainable rate of resource usage; and of providing city services to enable wellbeing, social mobility and economic growth at a reduced level of cost?

Rick goes on to explain some counter-intuitive dangers of this approach, and concludes:

We are opening Pandora’s box. These tremendously powerful technologies could indeed create more efficient, resilient city systems. But unless they are applied with real care, they could exacerbate our challenges. If they act simply to speed up transactions and the consumption of resources in city systems, then they will add to the damage that has already been done to urban environments, and that is one of the causes of the social inequality and differences in life expectancy that cities are seeking to address.

It’s a long, dense article, but it provides a much-needed realistic view of the power of technology to transform cities and the people who live there. The article also taught me this really good principle of urbanism:

Consider urban life before urban space; consider urban space before buildings.

That immediately jumped out at me as a good principle in software development as well: Consider user needs before applications; consider applications before individual pages.

On the topic of Smart Cities, also see Smart cities and smart citizens, a very interesting write-up about this year’s FutureEverything summit. It makes a similar point about the importance of life over buildings:

Perhaps part of the problem in current dialogues around smart cities is the failure to understand what a city actually is. The smart city vision has tended to focus on buildings and infrastructure or traffic management and how technology can increase efficiency. Catherine Mulligan of Imperial College London says the reverential tones with which some smart-city speculators talk about technology is worrying: “They say these systems and computers can now make better decisions than human beings. But if you take the human beings out, it’s just a bunch of buildings talking to each other… and that’s not a city. The city is what it is because of the people.”