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Who I am

I'm a product manager with a background in user experience design. I am focused on designing and building high quality software that people love to use. I also wrote a book about the process called Making It Right.


I'm a product manager at Wildbit, where I work on Postmark.


I wrote a book about product management.


I speak at events on a variety of product and design topics.

What this site is about

The purpose of this blog and newsletter is to help you and me become better software product managers and technology workers. It is focused on articles and resources to help us grow in our craft. My goal is to do this work in the spirit of the Swahili word elezea, which means to elucidate, explain, clarify, and relate.


I write articles and share resources about product management, the software development process, and working better together.


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