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What I do

I'm a product manager with a background in user experience design. I am focused on designing and building high quality software that people love to use. I also wrote a book about the process called Making It Right. You can find more details about my work here.


I'm a product manager at Wildbit, where I work on Postmark.


I wrote a book about product management.


I speak at events on a variety of product and design topics.

What this site is about

The purpose of this blog is to help you and me become better software product managers and designers. It is focused on articles and resources to help us grow in our craft. My goal is to write this site in the spirit of the Swahili word elezea, which means to elucidate, explain, clarify, and relate.


I write articles that focus primarily on the art and science of product management.


I share resources about product management, product design, and the software development process.

Personal site

I share a personal collection of things to read and enjoy online at