The small screens are coming, and we’re going to have to adjust our design processes accordingly. Emily Schwartzman does a great job of exploring how they worked through some of this complexity in Cooper, Augmedix and Google Glass: No Real Estate? No Problem:

Designing for Google Glass made us rethink the way we do software design. Many of our projects devote a significant amount of time to defining the framework of an application and developing the detailed design of key screens. When designing for Glass, we discovered that these phases needed almost no time, given the restrictive framework and visual language defined by Google. For future projects we might devote more time to refining personas and scenarios. We might even name the project phases a little differently—instead of “detailed wireframes” it might be “detailed scenarios.”

In general, Glass design projects will be focused more on flows than screens, and spending time on scenarios will help crystallize the flows.

In The Dawn of the Age of Artificial Intelligence Erik Brynjolfsson and Andrew McAfee talk about some of the good things that are coming out of the Artificial Intelligence community:

A user of the OrCam system, which was introduced in 2013, clips onto her glasses a combination of a tiny digital camera and speaker that works by conducting sound waves through the bones of the head. If she points her finger at a source of text such as a billboard, package of food, or newspaper article, the computer immediately analyzes the images the camera sends to it, then reads the text to her via the speaker.

There are a few more interesting, feel-good examples in the article.

Jeremy Keith writes about the challenges of turning large, established desktop-centric sites into responsive sites in Climbing Mount Responsive. This method remains my favorite:

Rebuild the mobile site, using it as a seed from which to grow a new responsive site. On the face of it, having a separate mobile subdomain might seem like a millstone around your neck if your trying to push for a responsive design. In practice though, it can be enormously useful. Mostly it’s a political issue: whereas ripping out the desktop site and starting from scratch is a huge task that would require everyone’s buy-in, nobody gives a shit about the mobile subdomain. Both the BBC news team and The Guardian are having great success with this approach, building mobile-first responsive sites bit-by-bit on the m. subdomain, with the plan to one day flip the switch and make the subdomain the main site.

I also really like Brad Frost’s illustrations of this approach in Planting the Seed for a Responsive Future.

John Foreman digs into Disney’s MagicBands in his article You don’t want your privacy — Disney and the meat space data race:

Disney World is like a petri dish for advanced analytic techniques because the hotels and parks are all tied together in one large, heavily controlled environment. If you ever wanted to star in The Truman Show, a trip to Disney is the next best thing — it feels like a centrally planned North Korea only with more fun, less torture and the same amount of artifice.

From the mundane to the magical, the fact is there’s probably an engineer behind the scenes at Disney who has thought through it. Disney has industrial engineers that work on everything from optimal food-and-beverage pricing and laundry facility optimization, to attraction performance and wait-time minimization (the vaunted FASTPASS system).

The article is largely a negative look at (legitimate) privacy issues with programs like these, but in Disney’s case, I just think it sounds awesome.

I really enjoyed Ben Crair’s essay on those indicators that show you when someone else is typing during an IM chat — which he calls The Most Awkward Feature of Online Chat. I thought I was the only one who started getting anxious when I see that indicator sit there for more than a few seconds. A quote from Clive Thompson sums it up:

Hmmm, why did they start typing and then stop? Obviously, most of the time this isn’t an issue, but if you’re involved in a sensitive or emotionally charged conversation, these questions of pausing can become emotionally charged themselves!

And this:

But knowing when your partner is typing can also have the unsettling effect that Thompson described: It makes visible the care with which we pick our words. And the more visible this care becomes, the more the reader distrusts the message. Conversation is supposed to feel natural, after all. The quip is less funny if it’s not offhanded. Flirtation is not so flattering if it appears to require labor. And the apology can seem less heartfelt when you know it’s been self-lawyered.

The Internet is hard.

Every time someone writes about smart cities my ears perk up. Sommer Mathis just published a great interview with Anthony Townsend (the author of the new book Smart Cities: Big Data, Civic Hackers, and the Quest for a New Utopia). From The Rise and Fall and Eventual Rise Again of the ‘Smart City’, quoting Townsend:

But our “smart” cities are going to look much more like the web, where there’s going to be a lot of things deployed by individual decision, talking to each other through open standards in very ad hoc, loosely knit ways.

And what I like about that is that kind of architecture is actually what a good urbanist would tell you builds a good city. You build an open grid, you allow people to customize the pieces of it that they have jurisdiction over, and you get this fine-grained, resilient, vibrant kind of system with a lot of complexity, as opposed to a very controlled, hierarchical system that’s actually fairly brittle when it comes under stress.

It’s great to see smart city thinking evolve away from large centralised systems to citizen-inspired networks. Some more interesting articles on this topic:

• Death, life and place in great digital cities
• Clever cities: The multiplexed metropolis
• Smart cities and smart citizens
• 4 Smart Designs For New Cities That Can Withstand Any Storm

Poorna Bell’s So Long, FOMO is making the rounds today:

At nearly every restaurant table I saw, there was at least one person (if not most) who spent most of their time taking photos or video to put on Facebook later, or searching for something on the internet, or playing games or just checking for texts. For more and more of us, technology is taking over, invading even our most personal and private of moments.

This idea that technology is turning us into antisocial monkeys is getting pretty old. Putting photos on Facebook helps you connect with others around the experience. Searching for something on the internet helps you move conversations forward (or change direction completely). All these activities are inherently social. Jason Feifer’s impassioned rejection of Sherry Turkle’s doom-and-gloom ideas provides a very good counterargument to all the fear-mongering:

Turkle imagines that any interaction with technology somehow negates all the time spent doing other things. She also imagines that we must devote ourselves in only one way to every task: At a dinner table, we are only serious and focused on conversation; at a memorial service, we are only mournful. That is not the way we live. It’s never been the way we live. And that’s the beauty of technology, which Turkle cannot see: We can use it for all purposes, to express joy and sadness, to have long conversations or send short texts. We made it. It is us.

It’s time for us to realise that we are evolving the way we communicate with each other, and that’s ok. I’m not saying we shouldn’t be mindful about how much time we spend staring at our phones, but we should recognize how much more social our devices are making us. Clive Thompson points this out in his book Smarter Than You Think:

What are the central biases of today’s digital tools? There are many, but I see three big ones that have a huge impact on our cognition. First, they allow for prodigious external memory: smartphones, hard drives, cameras, and sensors routinely record more information than any tool before them. We’re shifting from a stance of rarely recording our ideas and the events of our lives to doing it habitually. Second, today’s tools make it easier for us to find connections—between ideas, pictures, people, bits of news—that were previously invisible. Third, they encourage a superfluity of communication and publishing. This last feature has many surprising effects that are often ill understood.

And we should also remember that it’s not up to us to tell people how to experience the moments that are important to them. As usual, XKCD says it best:

It took me a while to get through Michael Pepi’s The Postmodernity of Big Data. It’s dense, and the premise seemed so far-fetched that I wasn’t sure it would be worth the time investment:

But beyond economic motivations for Big Data’s rise, are there also epistemological ones? Has Big Data come to try to fill the vacuum of certainty left by postmodernism? Does data science address the insecurities of the postmodern thought?

Yes, I know, that sounds like a bit of a stretch. But I’m glad I stuck with it. The essay brings up some really interesting thoughts around the certainty promised by Big Data (even though some view it as nothing more than a clever marketing campaign for something that has been around a long time), and how that might be a response to the relativism of postmodernism:

Though both are projects that address positions about empiricism and meaning making, postmodernism and Big Data are in some senses opposites: Big Data is an empirically grounded quest for truth writ large, accelerated by exponentially expanding computing power. Postmodernism casts doubt on the very idea that reason can unearth an inalienable truth. Whereas Big Data sees a plurality of data points contributing to a singular definition of the individual, postmodernism negates the idea that a single definition of any entity could outweigh its contingent relations. Big Data aims for certainties — sometimes called “analytic insights” — that fly in the face of postmodernist doubt about knowledge. Postmodernism was confined to the faculty lounge and the academic conference, but Big Data has the ability to dictate new rules of behavior and commerce. An e-commerce outfit is almost foolish not to analyze browsing data and algorithmically determine likely future purchases, or as Jaron Lanier put it in Who Owns the Future, “your lack of privacy is someone else’s wealth.”

Consider this your difficult but satisfying weekend reading project.

Jeffrey Zeldman in a strong defense of web standards:

While many of us prefer to concentrate on design, content, and experience, it continues to be necessary to remind our work comrades (or inform younguns) about web standards, accessibility, and progressive enhancement. When a site like Facebook stops functioning when a script forgets to load, that is a failure of education and understanding, and all of us have a stake in reaching out to our fellow developers to make sure that, in addition to the new fancy tricks they’ve mastered, they also learn the basics of web standards, without which our whole shared system implodes.

I’ll add this to the ever-growing case for progressive enhancement.

Craig Mod’s Goodbye, Cameras kicked off an interesting discussion on the future of photography and connected devices:

As I’ve become a more network-focussed photographer, I’ve come to love using the smartphone as an editing surface; touch is perfect for photo manipulation. There’s a tactility that is lost when you edit with a mouse on a desktop computer. Perhaps touch feels natural because it’s a return to the chemical-filled days of manually poking and massaging liquid and paper to form an image I had seen in my head.

Yet if the advent of digital photography compressed the core processes of the medium, smartphones further squish the full spectrum of photographic storytelling: capture, edit, collate, share, and respond. I saw more and shot more, and returned from the forest with a record of both the small details — light and texture and snippets of life — and the conversations that floated around them on my social networks.

Also see Camera makers are desperately trying to stay a step ahead of smartphones—and failing and Connectedness for some interesting follow-up discussions.