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Posts tagged “social media”

Facebook and the impending doom of the ad model

Michael Wolff shares a brutal, apocolyptic view on Facebook in the MIT Technology Review. From The Facebook Fallacy:

I don’t know anyone in the ad-Web business who isn’t engaged in a relentless, demoralizing, no-exit operation to realign costs with falling per-user revenues, or who isn’t manically inflating traffic to compensate for ever-lower per-user value.

Facebook, however, has convinced large numbers of otherwise intelligent people that the magic of the medium will reinvent advertising in a heretofore unimaginably profitable way, or that the company will create something new that isn’t advertising, which will produce even more wonderful profits.

You may not agree with Wolff’s conclusions, but the article is worth reading — if for not other reason than to see an extreme argument delivered with relentlessly articulate conviction.

The necessity of risk and failure in the creative process

There’s an interesting discussion on The Verge entitled Filters vs. failure: Instagram’s perfect messes could spell trouble for creativity. Joshua Kopstein argues that the problem with Instagram and other digital creation tools like Paper is that it removes the ability to make mistakes. It’s virtually impossible to take a bad picture on Instagram, and he believes that this is a problem for creativity in general:

By removing risk we have fundamentally changed the nature of the medium, or technically speaking, switched to an entirely different one. Because the process is now streamlined and offers near-infinite forgiveness, the way we approach a camera has changed drastically from tools defined by limited exposures and semi-predictable chemicals, and the resulting product always reflects that.

Instagram’s foremost blasphemy isn’t that it “ruins” images or misrepresents reality ”” it’s that it mines another medium for selective, aesthetic purposes despite being unable to represent the processes and risks that define that medium. The software curates, emulates and packages appropriated qualities that its creators consider desirable, creating a risk-free detour that fast-tracks the creative process.

Kopstein also links to a very interesting article by Derek Holzer called Schematic as Score: Uses and Abuses of the (In)Deterministic Possibilities of Sound Technology. Holzer discusses the move from analog to digital creation in the music industry, and makes a similar point about the absence of risk in the creative process:

I consider it axiomatic that, for any art work to be considered experimental, the possibility of failure must be built into its process. I am not referring to the aestheticized, satisfying glitches and crackles valorized by Kim Cascone, but to the lack of satisfaction produced by a misguided or misstepped procedure in the experiment, whether colossal or banal. These are not errors to be sought out, sampled and celebrated, but the flat-on-your-ass gaffs and embarrassments that would trouble the sleep of all but the most Zen of musicians or composers.

The presence of failure in a musical system represents feedback in the negative, a tipping point into anti-climax, irrelevance, the commonplace, the cliche or even unintended silence. Many artists try to factor out true, catastrophic failure by scripting, scoring, sequencing or programming their work into as many predictable, risk-free quanta as possible ahead of time. But this unwelcome presence also guarantees the vitality of that hotly-contested territory ”“ the live electronic music performance.

The resulting compositions from the most “easy” and “simple” software tools are often nothing more than “digital folk” art ”“ the endless and endlessly similar permutations which are possible merely from the tweaking of a few basic presets. Perhaps the artistic tragedy of the digital age lies in the social and economic pressure to immediately release “results” which barely get beyond this initiatory phase.

I find these discussions fascinating. Sweeping generalizations are dangerous, of course, but I do agree that taking the risk out of creativity also makes it much harder to make something truly great. I see this in my own creative pursuits as well. I love writing first drafts of pieces. I absolutely hate editing those pieces to become something that’s worth publishing. But it’s in the editing process - which is basically the discovery and correction of failures - that the opportunity for doing good work really presents itself.

If software came along that magically made every first draft look acceptable, writers would lose out on the surprising spurts of creativity that come from the editing process. And I think this is the same for Instagram and electronic music. If we can walk any direction we want and never get a course correction, how will we get where we need to go?

How research findings are distorted for the sake of journalism

I was reading an article called The Internet’s Battle For Our Digital Souls on Big Think when I stumbled on this sentence:

We get approximately the same type of pleasure from talking about ourselves on social media as we do from having sex.

That just didn’t sit right with me. I’ve posted plenty of updates on Facebook and Twitter, and it definitely didn’t… ok, I’ll stop there. I don’t want this to get awkward. All I’m saying is that this doesn’t feel right. So I decided to trace the statement back to the original study that it’s talking about, to see what’s going on.

The post on Big Think appears to be a rehash of an article in the LA Times called Study helps explain why we over-share on Facebook, Twitter. The first thing I found interesting is that their conclusion about the sex thing is a little more measured:

In a series of experiments, the researchers found that the act of disclosing information about oneself activates the same sensation of pleasure in the brain that we get from eating food, getting money or having sex. It’s all a matter of degrees of course, (talking about yourself isn’t quite as pleasurable as sex for most of us), but the science makes it clear that our brain considers self-disclosure to be a rewarding experience.

The LA Times links back to the original research paper, which has the decidedly less sexy title Disclosing information about the self is intrinsically rewarding (PDF link). The paper explains that the study was about whether or not people would give up money to talk about themselves (my emphasis added):

Just as monkeys are willing to forgo juice rewards to view dominant groupmates and college students are willing to give up money to view attractive members of the opposite sex, our participants were willing to forgo money to think and talk about themselves.

The word “sex” appears six times in the 6-page paper, and only once in the context that these other news stories use it. The “Discussion” section starts off as follows (my emphasis added):

Despite the frequency with which humans disclose the contents of their own thoughts, little has been known about the proximate mechanisms that motivate this behavior. Here, we suggest that humans so willingly self-disclose because doing so represents an event with intrinsic value, in the same way as with primary rewards such as food and sex. Intriguingly, findings also suggested that both parts of “self-disclosure” have reward value. Although participants were willing to forgo money merely to introspect about the self and doing so was sufficient to engage brain regions associated with the rewarding outcomes, these effects were magnified by knowledge that on’s thoughts would be communicated to another person, suggesting that individuals find opportunities to disclose their own thoughts to others to be especially rewarding.

Note that they talk about “rewards”, not “pleasure” like in the news stories. The core research hypothesis is that sharing about ourselves has intrinsic value. To quote from a different section (my emphasis added):

Interestingly, a number of earlier researchers have put forward the hypothesis explicitly tested here — that self-disclosure will act as an intrinsic reward; however, despite calls to do so, this notion has not previously been tested empirically. As such, the current study validates a long-standing hypothesis that self-disclosure arises — at least in part — from the subjective value associated with it.

No mention of sex there, whatsoever. It’s also important to know what the phrase “intrinsic value” means in the philosophical sense of the word, because it’s essential to understanding the results of the study:

The intrinsic value of something is said to be the value that that thing has “in itself,” or “for its own sake,” or “as such,” or “in its own right.”

So let’s be very clear about what this research shows. The hypotheses tested (and confirmed) is that people like talking about themselves on social media because it has intrinsic value. In other words, we like sharing because it’s enjoyable for its own sake as a social activity. They make the point (in passing) that this is similar to other activities with intrinsic value such as food and, yes, sex. It’s not that posting on Facebook makes you feel the same way that having sex does. It’s that all these things share a common thread: the subjective, intrinsic value that they possess.

But hey, that message isn’t nearly going to rack up the same number of page views as saying that “We get approximately the same type of pleasure from talking about ourselves on social media as we do from having sex.” I read so many “a new study suggests that…” articles that I just take at face value. Today I decided to read the actual research paper, and realized what kind of distortions happen the further you get from the source of a story. I’ll certainly be a lot more cautious about these kinds of stories going forward. Welcome to the new age of journalism, I guess.

New favorite TextExpander snippet

I have a new favorite TextExpander snippet. Whenever I type /adhominem it now gets replaced with:

I will be happy to debate this further once you’re willing to respond using DH4 or higher: http://www.paulgraham.com/disagree.html

As an added bonus this sentence is less than 140 characters so it fits nicely into a tweet. You’re welcome.

Klouchebag shows us how we should feel about Klout

Klouchebag - a satirical response to “influence” measurement site Klout - is making the rounds today. It’s a lot of fun (I’m apparently quite a nice person), but it’s more than that. At the bottom of the page, creator Tom Scott gives some excellent advice on how you should view your Klout score:

But… but my Klout score is important!

No it’s not. It’s like search engine optimisation, only for yourself. Ignore it. Concentrate on making amazing things, caring about the people around you, and not being a douchebag. If you do that, then you’ll soon realise that it doesn’t matter one jot what an algorithm thinks of you.

Not one jot. Sometimes only British English can describe a thing accurately.

In defense of doing things the hard way

The danger of creating a path instead of following one is far more important than the feeling you get resting at the apex.

AJ Leon

I’ve been thinking about the process of getting better at the things we do, the shortcuts we trick ourselves into taking to get there, and how those shortcuts inevitably lead us down the wrong paths.

This week another new service launched to “help you build an engaging online reputation” by letting individuals and brands buy followers on whatever social networks float their boats. Step 2 in their process is describes as follows: “Relax and watch your reputation grow.” Let’s skip some of the obvious gaps in this story, like what it means to have an “engaging reputation”, or the fact that number of followers is not the biggest driver of online influence. Let’s skip all that to talk about a deeper question: why are we so unwilling to work hard for the things that we want?

Think about a time when you learned to do something really difficult. Maybe it was learning to ride a skateboard, figuring out a new math equation, or debugging your first piece of code. Do you remember the strain, the frustration, and the countless failures? And do you also remember the enormous satisfaction you felt as you slowly mastered that task? Do you remember how doing it the hard way carried with it not only the benefits of learning that skill, but also many tangential thoughts or experiences that sparked new passions or interests?

When we do things the hard way, we invest in ourselves in the best possible way. We kick off an endless cycle of learning and mastery that helps us grow and lead fulfilling lives of purpose. When we take shortcuts, we become mere pretenders. We learn how to play the part, but there is no substance or continued growth. The instant gratification makes us build the house of cards ever higher, which brings anxiety about the whole thing coming tumbling down. Why would we shortchange ourselves like that?

Cal Newport nailed it when he said, “There is no avoiding the deliberate strain of real improvement.” If you want to become a better writer, read more and publish more. If you want to learn to design/code/fly, watch fewer episodes of Downton Abbey and practice the things that don’t come easy. And if you really want more Twitter followers, make and share things that are awesome, and be patient.

In short, to quote Frank Chimero, do things the long, hard, stupid way.

Why people are so upset about the Facebook/Instagram deal

Paul Ford wrote the best article I’ve seen so far on the Facebook/Instagram deal. When Your Favorite App Sells Out includes gems like this:

Unfortunately everything about Facebook defies logic. In terms of user experience, Facebook is like an NYPD police van crashing into an IKEA, forever ”” a chaotic mess of products designed to burrow into every facet of your life. The company is also technologically weird. For example, much of the code that runs the site is written in a horrible computer language called PHP, which stands for nothing you care about. Millions of websites are built with PHP, because it works and it’s cheap to run, but PHP is a programming language like scrapple is a meat. Imagine eating two pounds of scrapple every day for the rest of your life ”” that’s what Facebook does, programming-wise. Which is just to say that Facebook has its own way of doing things that looks very suspect from the outside world ”” but man, does it work.

Anyway, he goes on to explain why he thinks people are so upset about the deal. Just go ahead and read the thing - it’s worth it.

Online influence: relevance trumps number of followers

Jared Keller summarizes the results of a new study on online influence in What Fuels the Most Influential Tweets?:

According to co-author Vespignani, having millions of followers does not denote an important message. Rather, the messages with the most immediate relevance tend to have a higher probability of resonating within a certain network than others. Think of it as “survival of the fittest” for information: those tweets that capture the most attention, whether related to a major geopolitical or news event or a particular interest, are likely to persist longer.

This isn’t exactly earth-shattering news, but it’s an interesting study nonetheless (you can find the original research paper here). It shows that online influence is not so much about the number of followers you have, but the relevance the message has to existing current events. So it’s not really about guiding conversations, but about being good at joining whatever conversations are already taking place.

Eyeballs vs. Readers

From Game of Thrones: How HBO and Showtime make money despite low ratings:

On the networks and basic cable, shows are a delivery vehicle for advertising””and if a program doesn’t attract a big enough audience for those ads, the consequences are clear: It’s pulled from the schedule, and a new show is dropped into the time slot. On those channels, viewer is just another word for person who sees a commercial.

This is contrasted with the subscription model that premium channels like HBO and Showtime use:

The premium networks are in the business of selling subscriptions. A Showtime spokeswoman told me that the channel’s goal is to satisfy subscribers and to entice non-subscribers to sign up. They keep their customers happy by allowing them to watch original TV series, exclusive movies, and sports programming whenever they want to.

I’m pretty sure you know where I’m going with this, but the situation is analogous to what we see in online publishing today. Ad-supported sites aim to rack up all the “eyeballs” in the world so that they can be resold to advertisers. Subscription-based sites aim to satisfy their readers by providing great content that will, in turn, entice more non-subscribers to sign up.

Pinterest and Instagram: effortless sharing in a post-literate society

Alistair Fairweather wrote a good article about Pinterest and Instagram called A picture gets a thousand likes. He presents a theory on why these sites are so popular:

But what unites Pinterest and Instagram is their simplicity. You can add photos, comment on them and “like” them. That’s it. No apps, no games, no location based check-ins - in short, no clutter.

I agree with Fairweather on the role simplicity plays in the rapid rise of these networks. He goes on to link these sites to creativity:

But what both Pinterest and Instagram tap into is our almost universal need to create. With Instagram this is more literal: you take a photo of your surroundings and share it with the world. With Pinterest you are essentially sharing someone else’s images - but the act of choosing is a form of creativity. Pinterest users compete to construct the most beautiful mood boards, agonising over which photos to include and exclude.

I agree that it’s a need to create that drives people to these sites, but I think they’re successful because they provide a platform that’s built on a very effective false promise of creative pursuit.

I believe these sites give users the illusion that they’re creating something without the necessary work that is required to make something good. Sharing pictures is effortless. And if we know anything about online behavior, it’s that people hate doing actual work when they can just click a button instead. In fact, Mashable recently said the following about Facebook’s “frictionless sharing”:

Facebook felt constrained by the Like button because it was an implicit endorsement of content. Facebook wants users to share everything they are doing, whether it’s watching a show or hiking a trail, so it decided to create a way to “express lightweight activity.”

So in essence they’re saying that clicking the Like button is too much of a commitment for people; the action is too heavy. In their view, we need something a little more indifferent and “lightweight”. Pinterest and Instagram are sufficiently “lightweight” when it comes to sharing. You just pin a photo, or if you’re really ambitious, you take one and apply a filter to it. You could argue whether or not that action constitutes “a form of creativity”, but I’m pretty sure which side of that argument Tolkien would have taken.

So why is this a big deal? I fear that the behavior on sites like these is moving us ever closer to a post-literate society:

Literacy: the ability to read and interpret the written word. What is post-literacy? It is the condition of semi-literacy, where most people can read and write to some extent, but where the literate sensibility no longer occupies a central position in culture, society, and politics. Post-literacy occurs when the ability to comprehend the written word decays. If post-literacy is now the ground of society questions arise: what happens to the reader, the writer, and the book in post-literary environment? What happens to thinking, resistance, and dissent when the ground becomes wordless?

When we start talking in pictures and likes only, don’t we lose our ability to think and argue? I hope not, but scanning through Instagram and Pinterest feeds I have to wonder if this is where we’re headed. Instead of pinning pictures, my vote is that we all start writing 500 words before 8am instead.