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Posts tagged “technology”

Apple's share of the Flashback trojan blame

Ok, so this has to change:

The vulnerability in Java that Flashback exploits was patched in February by Oracle. But Apple waited nearly two months to update OS X with that patched version.

This is the single biggest security issue for Macs. OS X includes a number of software components from third-party vendors and the Open Source software community, and Apple has a terrible track record in updating those components. When a vulnerability becomes publicly known because it’s been patched on another platform, but it isn’t patched on another, the bad guys have a straight-line roadmap to compromising that unpatched system.

It’s a fair, well-written article about the virus. Worth reading.

The thinness of digital work

Gruber already linked to this, but I can’t help myself - I have to do the same. Craig Mod wrote one of my favorite essays of the year so far in The Digital↔Physical: On building Flipboard for iPhone and Finding Edges for Our Digital Narratives. It’s an essay that makes me elated and jealous at the same time - which is what all great writing makes me feel like. Elated that someone was able to capture an emotion we all feel on a subconscious level, but no-one has been able to describe accurately - until now. And jealous, because damn - I wish I wrote this:

Ther’s a feeling of thinness that I believe many of us grapple with working digitally. It’s a product of the ethereality inherent to computer work. The more the entirety of the creation process lives in bits, the less solid the things w’re creating feel in our minds. Put in more concrete terms: a folder with one item looks just like a folder with a billion items. Feels just like a folder with a billion items. And even then, when open, with most of our current interfaces, we see at best only a screenful of information, a handful of items at a time.

He goes on to describe some of the unintended consequences of digital work:

When all the correspondence, designing, thinking, sketching ”” the entirety of the creative process ”” happens in bits, we lose a connection. It’s as if all that process is conceptually reduced to a single point ”” something weightless and unbounded. Compounded over time, the understanding of where one is as a creative in a digital landscape collapses to the just-a-little-while-ago, the now, and maybe the tomorrow.

I won’t spoil the solution he came up with. Just go read the story.

It's about the thing you build, not the technology you use

James Hague in Don’t Fall in Love With Your Technology:

Don’t fall in love with your technology the way some Forth and Linux advocates have. If it gives you an edge, if it lets you get things done faster, then by all means use it. Use it to build what you’ve always wanted to build, then fall in love with that.

I know I’m in danger of that with iOS, Mac OS X, and my new-found love affair with text files and Markdown. Hoping that knowing I have a problem is indeed half the battle.

An avalance of information and entertainment

How mankind will cope with the avalanche of information and entertainment about to descend upon it from the skies, only the future can show. Once again science, with its usual cheerful irresponsibility, has left another squalling infant on civilization’s doorstep.

- Arthur C. Clarke in 1962

The value of Very Small Data

Alan Mitchell on the problems with Big Data and the value of what he calls Very Small Data:

So there are two classes of data which help solve different types of problem. Big Data is statistical and deals with general trends and patterns; Very Small Data is specific and deals with getting things done: gathering the information needed to make a decision, to make an arrangement, or to get some administrative chore done. Because it’s Very Small and rather mundane and specific, it doesn’t seem as glamorous and important as Big Data. But it is.

He goes on to discuss four major problems with Big Data, and the enormous opportunities that exist in the area of Very Small Data. It’s an essay well worth your time.

There can be no wisdom without data

Nick Carr on the belief that remembering facts becomes less and less important with the increased accessibility of information online:

But this idea that knowledge can be separated from facts - that we can know without knowing - really needs to be challenged before it gains any further currency. It’s wonderful beyond words that we humans can look things up, whether in books or from the web, but that doesn’t mean that the contents of our memory doesn’t matter. Understanding comes from context, and context comes from knowing stuff. Facts become most meaningful when, thanks to the miracle of memory, we weave them together in our minds into something much greater: personal knowledge and, if we’re lucky, wisdom.

Perhaps this is the kernel of truth in the “Google makes you stupid” argument. The field of Information Science teaches that wisdom comes from knowledge, which comes from information, which comes from data. If we can’t hold enough pieces of data in our heads for at least a little while, the whole house of cards comes tumbling down.

The elusive goal of lasting beauty in web design

A few months ago Nilay Patel did a good interview with Tony Fadell, the creator of the Nest thermostat. From Inside the Nest on The Verge:

Fadell looks out at the Manhattan skyline and says that he always wanted to be an architect; that buildings stay beautiful forever but digital devices are quickly obsolete. “You look at hardware or software five years later? They’re crap. You would never use them again. People use architecture all the time.”

His voice rises. “What is our form of architecture? What is the thing that lasts of beauty?”

I’ve been thinking about this for a while now, and the reason I can’t get the interview out of my head is that I just can’t think of a good answer to Fadell’s question.

In web design, what is the thing that lasts of beauty?

Aesthetics and beauty in web design is so subjective, so polarizing, that I wonder if anything lasts of beauty in what we do. As one example among many, the current trend set by Path and Feedly seems to capture everyone’s imaginations. Beautiful, high-quality, full-screen photography with functional interactions and copy elegantly embedded:

feedly-home.jpg

I also find these sites beautiful - and functional. But will it last? 2010 and most of 2011 were mostly about minimalism, and now the pendelum seems to be swinging towards a more emotive aesthetic again. That’s fine because our field is fluid and dynamic, and unlike buildings, things change very rapidly in what we do.

But I do wonder: where are our timeless stadiums?

cape-town-stadium.jpg

In a recent article on Russian architecture Dmitry Fadeyev describes metro stations in Moscow and ends with the following remark:

What’s interesting about this type of architecture is that its aim goes far beyond that of creating a functional underground system. Its aim is to promote a political ideal, and it does it through beauty by enriching lives of the people who get to experience it. The question here isn’t: how do we solve the problem of creating a metro station in an efficient manner - instead the question is: how do we create a station that elevates people’s mood and inspires their lives. This architecture isn’t there just to help you live - it makes life worth living.

Maybe that’s why I think it’s important to talk about lasting beauty in web design. I wonder what would happen if we felt the weight of responsibility a little more when we’re designing. What if we go into each project as if the design will be around for 100 years or more? Would we make it fit into the web environment better, aim to give it a timeless aesthetic, and spend more time considering the consequences of our design decisions? Would we try to design something that “makes life worth living”?


Update 1/10/02: Francisco Inchauste wrote a great comment on Google+. Instead of summarizing it, I’ll post it here in its entirety. His point about content being that thing that lasts of beauty is particularly interesting. Francisco writes:

Our raw material doesn’t have a cost. You can cut up pixels and add to them. You can only cut a stone or wood once. Then it’s in a final form. We never find a final form for our digital goods, because by nature they are in a state of flux. The real beauty could be the changing connections of nodes that make up our Web.

_The lens (browsers/devices) to view that work is always different and also evolving everyday. I think that’s why people have landed on content as the focus again. The content can evolve in presentation, but at the core is still the same content. So, maybe the goal of lasting beauty is in content, instead?
_

Dropbox and the network effect

Rachel Swaby wrote a great piece for Wired on the complex problems that Dropbox had to solve to arrive at the simple solution they have today. This sentence stopped me in my tracks:

Almost immediately, those who didn’t actively search out the solution outnumbered early adopters.

Think about that. About 100,000 early adopters signed up for the Dropbox service in the six months leading up to the official launch. But because these early adopters started sharing folders with coworkers, friends, and family, they immediately hooked an entire network of regular users into the service.

Dropbox solved a problem most people don’t know they have, and made the solution simple enough so that non-tech savvy users immediately get the beauty of it and how it can fit into their lives. That’s innovation.

Everything for free, always: how Facebook ads show us the sad state of the Internet

I don’t like anonymous sources, but this post by “a former CTO [who] was briefed on Facebook’s advertising strategy” caught a lot of people’s attention last week. This paragraph, in particular, stands out:

What most users don’t know is that the new features being introduced are all centered around increasing the value of Facebook to advertisers, to the point where Facebook representatives have been selling the idea that Timeline is actually about re-conceptualizing users around their consumer preferences, or as they put it, “brands are now an essential part of people’s identities.”

Brent Simmons had a very succinct response to that last quote:

Pukin’

I agree.

John Gruber then linked to a page that Facebook set up to explain how they make money. Facebook says that it now costs over a billion dollars a year to keep the site running. That’s a lot of money, for sure. But it’s a damn shame that advertising appears to be the only viable way for Facebook to foot that bill.

Facebook says that they have over 800 million active users, and that “more than 50% of our active users log on to Facebook in any given day.” So let’s, for argument’s sake, say that about 500 million users visit Facebook every day. If each of those users paid Facebook $2 per year, the revenue would cover the cost of running the site. Just increase that to $3 per year, or 25c per month, and you suddenly have $1.5B revenue per year (or roughly $500M profit, based on Facebook’s rough estimate of their operating costs). Let’s be clear about this: it’s the cost of one coffee per year.

Yes, of course this is naive - it would never happen. Most people aren’t willing to pay for services or content on the Internet. There is an expectation that everything should be free, and that at the same time, companies should respect our privacy and keep The Brands™ away from our personal information. It’s not a realistic expectation - something’s gotta give if no one is willing to pay for anything. But most people don’t think about it long enough to realize that.

A recent article on the Pinboard blog really resonated with me, and by the way it spread on Twitter I know it struck a chord with a lot of others too. From Don’t be a free user:

What if a little site you love doesn’t have a business model? Yell at the developers! Explain that you are tired of good projects folding and are willing to pay cash American dollar to prevent that from happening. It doesn’t take prohibitive per-user revenue to put a project in the black. It just requires a number greater than zero.

In Facebook’s case that “number greater than zero” is $3 per year (have I mentioned that it’s per year!?). But the non-geek world just don’t think about these things. They don’t think about designers and developers who create apps and need to be compensated for it to keep a service alive. They feel that 99c is too much to pay for an iOS game. They freak out every time Facebook moves some things around, still blissfully unaware that they are not Facebook’s customers, they’re just the product being sold to advertisers. All they want is their free Facebook so they can “inbox” their friends about tomorrow’s party. “Pay for this thing?”, they say. “Screw that - it’s not my problem how you keep the site up. Oh, by the way, just remember that you have to respect my privacy and you can’t show me any advertising.”

It’s terribly frustrating.

I fear we’ve painted ourselves into this free corner, and the only way out is to sell our identities to The Brands™. Steve Jobs alluded to this in his negotiations with the New York Times when he refused to give them access to user information Apple collects in the App store. From his biography:

If you don’t like it, don’t use us. I’m not the one who got you in this jam. You’re the ones who’ve spent the past five years giving away your paper online and not collecting anyone’s credit card information.

We created this culture. We’re the ones who have been giving stuff away for free for the past decade, not collecting anyone’s credit card information. We’ve conditioned users that everything should be free, always. This gives advertisers the upper hand in any negotiation, because they know that their way is the only way that most sites can make money.

Why is this such a big deal? Relevant, contextual advertising isn’t bad, right? Not in moderation, no (see The Deck). But when ads become the only way out and advertisers are the ones calling the shots, users suffer. Also, as a matter of principle I firmly believe that it’s better to pay the makers of things directly than through some convoluted ad system.

We can’t really blame Facebook for choosing this path of least resistance. It’s the hand they were dealt by the culture we’ve created. But I remain hopeful that new services will charge for what they do so that we can slowly begin to define our own identities without The Brands™ trying to tell us who we are.

Glitz vs. Plumbing: why I also quit Delicious and switched to Pinboard

Sometimes, you don’t need glitz; you need plumbing.

That’s Charles Arthur in Goodbye Delicious, hello Pinboard, explaining why The Guardian is dumping Delicious as their social bookmarking service. Let me ask you a question. Which of the following two screen shots is prettier?

Delicious:

delicious-screenshot.jpg

Pinboard:

pinboard-screenshot.jpg

Delicious, right? Now let me ask you another question. Which site is more useful as a social bookmarking site? It’s ok, I’ll answer for you: it’s Pinboard.

Pinboard’s aesthetic[1] is fairly bland, but the  sparse, table-like layout is the best way to organize the vast amount of information you collect on the Internet. The aesthetic fits the purpose of the app. But wait, there’s more. It lets you import from Twitter, Instapaper, and Google Reader (well, back in the day when Google Reader still supported public sharing). It has browser bookmarklets that work effortlessly. It integrates smoothly with a variety of RSS Readers. Sorry for the cliché, but it just works.

Meanwhile, Delicious has become slow, it has constant availability issues, and the aesthetic keeps getting more extravagant. This actually reduces its utility by obscuring the app’s core features. Social bookmarking is about two things - tagging the things you’re saving, and searching for those thing later on. That’s it. The new Delicious owners are apparently trying to turn it into something more, but whatever that something more is, I’m not buying.

Anyway, back to glitz and plumbing. As I’ve mentioned before, great aesthetic design builds trust, increases engagement, and elicits the appropriate emotional responses to a brand. But glitz is something else. Glitz is about making things shiny without asking what the thing should look like to fulfill its primary purpose.

Social bookmarking is Internet plumbing, not glitz. I now use Pinboard, and highly recommend it.


  1. Time for the obligatory disclaimer. Yes, Design is about problem solving, and it includes elements such as User Research, Interaction Design, Content Strategy, Visual Design, etc. Here I am referring only to the aesthetic layer of the Visual Design component. ↩