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Posts tagged “mental health”

"The Mountain in the Sea", AI fears, and connectedness

(Mild spoilers ahead for The Mountain in the Sea by Ray Nayler)

I recently finished the novel The Mountain in the Sea by Ray Nayler (see Andrew Liptak’s excellent review here). On the surface it’s about discovering an octopus colony that evolved into a self-aware, intelligent community—and trying to communicate with them. But as with all good novels it’s actually about other things. It’s about loneliness, understanding each other, conservation—and yes, our relationship with AI.

First, to get the AI thing out of the way… I don’t want this blog to sound like I am anti-AI. I use AI every day both at the chat / thinking partner level and the prototyping / vibe coding level. I am a fan of using AI for the things that it’s good at. I just worry that we are not teaching people outside of the tech bubble what those things are. And that’s why we are seeing so many tragic stories right now about chat agents “guiding” people to horrific actions (see, for example, Let’s Talk About ChatGPT-Induced Spiritual Psychosis and ‘I Feel Like I’m Going Crazy’: ChatGPT Fuels Delusional Spirals).

With that as background, the book does a good job of highlighting some of the dangers of using AI for things it’s not good at. First, this is a good point about how with every new technology we have to think about what can go wrong, not just what can go right:

When you invent the ship, you also invent the shipwreck; when you invent the plane you also invent the plane crash; and when you invent electricity, you invent electrocution. Every technology carries its own negativity, which is invented at the same time as technical progress.[1]

Following from that, this quote about the main character “killing” their AI companion stood out to me…

That’s how this works. That’s how addictive this is—this need to feel like there is always someone there, unconditionally. Someone to talk to. Someone who understands. To not have to do the work myself to make myself understood. Instead, I just kept on with this self-deception, pretending I had someone when I did not. I know the doctors who prescribed you to me meant well. They thought they were helping me through a dark time. But in the end, you aren’t anything but a prosthesis. You can’t replace real support.

The other major theme in the book centers around our connectedness with each other and the world, how language can get in the way of connection, and how lonely we’ve become as a society[2]. I love this call to empathy as a way to get ourselves out of that dilemma (emphasis mine):

Are we trapped, then, in the world our language makes for us, unable to see beyond the boundaries of it? I say we are not. Anyone who has watched their dog dance its happiness in the sand and felt that joy themselves—anyone who has looked into a neighboring car and seen a driver there lost in thought, and smiled and seen the image of themselves in that person—knows the way out of the maze: Empathy. Identity with perspectives outside our own. The liberating, sympathetic vibrations of fellow-feeling. Only those incapable of empathy are truly caged.

A book about discovering intelligent life in an octopus species with its own language and culture might seem like a weird premise. But it works really well here. It gets pretty heavy-handed towards the end, but it still made me think a lot about the “loneliness epidemic”, our relationship with AI, and the continuing role of empathy in making sure we stay connected with each other. Recommended!


  1. This line of thinking reminds me a lot of Kevin Kelly’s 2010 (!) book What Technology Wants in which he makes a similar point that technology is never “neutral”. That’s ok, but we have to be prepared for it.  

  2. I don’t think that’s a controversial statement any more. See articles like The Anti-Social Century  

The troubling decline in conscientiousness

Here’s some research about professional success that I wasn’t aware of before, but this totally tracks with what I’ve observed in my career:

In fact, studies consistently find that traits such as conscientiousness (the quality of being dependable and disciplined), emotional stability or agreeableness have a stronger link with professional success, relationship durability and longevity than the links between those outcomes and someone’s intelligence or socio-economic background.

Now here’s the problem…

All this makes it disconcerting that levels of conscientiousness in the population appear to be in decline. Extending a pioneering 2022 US study which identified early signs of a drop during the pandemic, I found a sustained erosion of conscientiousness, with the fall especially pronounced among young adults.

Digging deeper into the data, which comes from the Understanding America Study, we can see that people in their twenties and thirties in particular report feeling increasingly easily distracted and careless, less tenacious and less likely to make and deliver on commitments.

Source: The troubling decline in conscientiousness

Lifetime Achievement Award: The 🫠 Melting Face Emoji

This tracks. It’s definitely my most-used emoji.

Whether you’re overwhelmed, overextended, or simply over trying to keep it together, the 🫠 Melting Face is the perfect pictographic companion for the full spectrum of emotional discomfort—from awkwardness to shame to existential dread. […]

Because, in the words of Erik Carter, the graphic designer involved in proposing the emoji: “Sometimes it does feel as though the best we can do is smile as we melt away.”

Source: Lifetime Achievement Award: The 🫠 Melting Face Emoji

Why are we lying to young people about work?

Some real talk here about the nature of work, and what’s important:

Good work should do at least one of these things: fund the life you actually want to live, align with values you can defend at dinner parties, surround you with people who challenge you to grow, or teach you skills that compound like interest over decades. Great work does several of these at once. But work doesn’t have to feel like play, and you sure as hell don’t have to love every minute of it.

Source: Why are we lying to young people about work?

Interdependence is My New Retirement Plan

Ok I love this story.

I’ve been reading a lot of Robin Wall Kimmerer lately. She tells a story in The Serviceberry that’s become a sort of guiding star for me, about the experience of a linguist who was studying a hunter-gatherer community in the Brazilian rainforest.

“He observes that a hunter had brought home a sizable kill, far too much to be eaten by his family. The researcher asked how he would store the excess. Smoking and drying technologies were well known; storing was possible. The hunter was puzzled by the question […]‘Store my meat? I store my meat in the belly of my brother,’ replied the hunter.”

And yes to this:

I’ve been thinking so much about what it would mean for me to “store my meat in the belly of my brother”—to give to my loved ones and communities and trust that my generosity will circle back to me when I need it. I know it’s how I want to live. It’s how I want us all to be able to live.

Interdependence is My New Retirement Plan

The Nicest Swamp on the Internet

I was all in on Reddit for a few years, but that stopped after the Apollo app got nerfed. I think I need to invest some curation time in the site again—this is a lovely essay:

The only two questions that people ever really ask on Reddit, if you think about it, are these: Am I alone? Am I okay? And after all these years, in subreddit after subreddit, no matter what the topic at hand is, the same answers keep coming: You aren’t alone. And you might not be okay. But we’re here.

Social Development, Self-Development, and What Work Is For

I agree with Elle Griffin that Social Development > Self-Development:

This might sound obvious, but I think we live in an era of “secure your own oxygen mask before helping others,” and while that might be a helpful mantra for airplanes I think many of us don’t seem to recognize when we are already wearing oxygen masks. We don’t need to keep adding even more oxygen to ourselves, we need to start directing our attention to others. We need to focus less on self-development and more on social development.

Elle goes into wonderful detail about what this means at a practical level—highly recommended post. Also worth noting no one is saying self-development is bad. It should just be a balance:

Those who participate in self-development and self-care in a healthy way, and for the benefit of themselves and their communities, are not the subject of this essay. But in excess, self-development can create a world of self-interested individuals and that’s what I’m up against here. I’m against the continual process of self-betterment at the expense of community-betterment. I’m against participating in too much theory and not enough action. We can focus on being more loving and more empathetic and more compassionate all we like but we won’t actually be any of those things unless we do something to help our families, our close communities, and even the world at large.

I thought about that piece as I was reading Mandy Brown’s What is your work now?

When talking to people about their work, one question I often ask is, “what is your work now?” Not what is your job or career, but what is your work. Jobs and careers are, at best, the means by which we get our work done while also keeping a roof over our heads; but our work is always bigger than that. Our work is not only what we deliver for a boss or an organization, not only the metrics we’re unjustly measured on or the revenue targets we’re held to, but all the change we make in the world, all the ways we we use our unique gifts to contribute to a living world, to our own liberation and to the liberation of every living being around us. This is the work that rarely shows up on a job description but we can never let go of, the work we yearn for even when we’re tired, the work we grieve when we’re cleaved from it.

The key here being, “all the ways we use our unique gifts to contribute to a living world, to our own liberation and to the liberation of every living being around us.” It feels like this is a good time to think about what our jobs are for. What do we work for?

I know that for me, my job is about shipping value to customers, but for the last few years my work has been to show engineers what good product management looks like, and that we can move mountains if we partner together well. Suddenly that feels like too low of a bar though, so… time to revisit!

47 (no, not that one)

I turned 47 this week. There was also an election. It was also the 8th anniversary of my dad’s passing. I know this is a Product blog, but allow me to take a moment to just say, dang, y’all. What a week. What a decade. I don’t have words for the era we are about to enter in the US. So, as always, I turn to music. Some people eat their feelings, I listen to mine.

First, I made a post-election feels mixtape on Spotify. I am deliberate about calling it a mixtape and not a playlist. There’s no specific genre, it’s all vibes. And if you do decide to give it a go, don’t shuffle. There’s an arc here.

Second, as I often do, I used my birthday to do a listen-through of as many Genesis albums as I can fit in (if you know me and my unnatural obsession with Phil Collins, this won’t surprise you). The song Undertow has always been one of my favorites, but this week it hit especially hard:

Stand up to the blow that fate has struck upon you Make the most of all you still have coming to you Lay down on the ground and let the tears run from you Crying to the grass and trees and heaven finally on your knees

Let me live again, let life come find me wanting Spring must strike again against the shield of winter Let me feel once more the arms of love surround me Telling me the danger’s past, I need not fear the icy blast again

We are heading into—sorry for using the word everyone is using but I don’t think there’s a better one—unprecedented times. Brené Brown says we should focus on “micro-dosing hope”. I like that. I don’t know where we’re heading, but I have to believe that Spring must strike again. And that when it does, we’ll need not fear the icy blast again.

Stay strong, friends. ❤️

Grow down

I love this reflection about personal resilience from Mandy Brown:

That is, we grow not only up—not only skyward—but down, into the roots, back to that from which we came and to which we will, one day, return. We become, in time, more rooted and resilient, more capable of surviving the storm, less easily shaken away from ourselves by idle wind or rain. When I think about growing down instead of up, I think about becoming centered, about knowing what work is ours to do (and, critically, what work is not), about a slow, steady power rather than a rash and inconstant one. After all, as anyone who’s ever lived among city trees can tell you, neither brick nor concrete nor iron can stop a root as it seeks out water. We should be as steady in our search for that which nurtures our own lives.

Employers re-examine wellbeing strategies

You don’t say…

Before providing employees with solutions to manage their stress, Fleming recommends that employers do more to tackle the ways in which their business might be causing the stress. A Deloitte survey of US workers, in 2022, found three systemic factors had an “outsized impact” on wellbeing: leadership behaviour; job design; and organisational working practices. It prompted the researchers to conclude that “perks and programmes”, alone, achieve little.