I should probably get up, walk around, and have a cup of coffee before I write this post. Or maybe a little righteous anger over something small is good for the soul? I’ll go with the latter… I recently ordered a 2010 calender from Runner’s World. A few days ago I received the calendar, along with the invoice. Their payment is handled through a company called Rodale. I just went to pay my invoice at www.rodalequickpay.com, and the experience left me frustrated, and incidentally still in debt to Runner’s World.
I know this shouldn’t bother me that much, but let me walk you through the experience, and then make a couple of observations.
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