Austin Kleon has a really interesting post on the word “meek” in the Beatitudes. In short, “meek” doesn’t mean “weak”:

Meekness as a habit of calm attentiveness, stillness, freedom from the fretting worry of keeping control, a stillness that allows others to feel welcome around you, can appear as something very different from the shrinking back that the word so easily suggests. If anger is very much to do with the “pushing out and pushing away” element in our psyche, “meekness” in the sense of a welcoming stillness is the opposite of this.

That definition reminds me of my earlier post On kindness and decisiveness. I should’ve thrown a “meek” in there!

I found the article I Asked Experts for Tips to Navigate LinkedIn’s Cringe Factor surprisingly helpful, not just for its advice but also because it articulates well why LinkedIn can feel so weird sometimes:

LinkedIn users are trapped in a culture of professionalism and all that comes with it. The person you are with your boss or a client is probably not your truest self. This setting makes posting — or even just creating and maintaining a profile — feel extra high-stakes and, in turn, contrived. On LinkedIn, there is no dancing like no one’s watching.

Also:

The goal for most people on LinkedIn is not to be a creator, it’s just to live to fight another day in the working world.

In other interesting LinkedIn news I was going to link to earlier, also see Facebook and X gave up on news. LinkedIn wants to fill the void:

Finding a home for news publishers in 2024 isn’t about finding a perfect fit, but rather finding one that’s close enough. The traffic fire-hose days of the 2010s aren’t coming back. And LinkedIn is not the secret to infinite page views. But it might be fertile ground to build an audience with manageable issues.

I wouldn’t want to work in an environment like this because even though delivery is a fun part of building product, I find that for most PMs it’s so much more fulfilling (and you usually get better results!) when they are part of strategy and discovery as well. That said, I’m now long enough into this product journey to recognize that as long as you have a team of people who love execution and are excellent at it, this is a completely valid way to build a company:

We changed this model with Brex 3.0. We killed our planning process, and now have One Roadmap for the entire company. I [Brex CEO] am the ultimate editor of everything that ships. We release 4 times a year, and each release has no more than 3 big themes. This forces me to choose what truly matters, allowing us to make a large, company-affecting investment in the few things that are step-function changes to the customer experience, and drop everything else.

Basecamp works in a similar way, and it works for them. I do appreciate that both companies are honest about how they work, so PMs know what they’re in for and what’s expected of them. The frustration only sets in if PMs think they have some autonomy over their work, and then slowly find out about the “shadow roadmap” they weren’t aware of. Just bring it all into the light, I say.

My wife is a therapist, so the story Can AI therapists do better than the real thing? (oh hello, Betteridge’s law of headlines) piqued my interest, since we’ve had lots of conversations about this kind of thing.

The story starts off with some really interesting anecdotes about people forming “relationships” with their therapy chatbots, but it then turns towards some of the concerns and drawbacks, and how one client (not a fan of the use of “patient” in the article) ultimately dealt with the bot they created.

One example of the things that AI therapy bots can’t replace:

Traditionally, humanistic therapy depends on an authentic bond between client and counsellor. “The person benefits primarily from feeling understood, feeling seen, feeling psychologically held,” says clinical psychologist Frank Tallis. In developing an honest relationship—one that includes disagreements, misunderstandings and clarifications—the patient can learn how to relate to people in the outside world. “The beingness of the therapist and the beingness of the patient matter to each other,” Grosz says.

Elena Verna makes some really great points in her post on The Trap of Tying Your Identity to Your Job Title. If you are struggling with questions around title and importance and what it all means, this one is for you. This point on external expectations particularly stood out for me:

Perhaps most concerning is the inclination to make career decisions based on perceived market expectations rather than personal happiness and well-being. This mindset propels individuals down a path not of their choosing, driven by the desire to conform to societal benchmarks of success rather than pursuing what genuinely brings joy and satisfaction.

This is about content marketing but Fio’s post What is strategy—explained with a useful puzzle metaphor is very relevant to product people as well:

At its core, that’s what strategy is: taking a problem, discovering what makes it hard, and finding the right way(s) to solve it. The concept is super obvious when applied to a puzzle: you intuitively know that picking random pieces from the pile and expecting them to slot right into place is not a sensible approach…

…and yet, that’s often how content folks expect marketing programmes to work: we bypass the diagnosis and guiding policy phases, jump straight into picking tactics, and expect that all the pieces will automagically fit together in the end.

Another reminder (which I think we need to hear almost every day) not to jump into implementation too quickly. Take time to understand the problem and the opportunity first.