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Posts tagged “culture”

Apple: it's not secrecy, it's theatre

Michael Lopp discusses Apple’s famous secrecy in the context of the “One More Thing” keynote moments during the Steve Jobs era. As usual, he nails it:

The best stories, the ones we love, have a surprise ending. Since Steve returned to Apple, an essential part of the keynote was the anticipation of the unexpected, and that means aggressive and invasive secrecy. Not because they don’t want you to know, but because they want to tell you a great story.

His point is that “it’s not secrecy, it’s theatre.” Great article.

Maybe we'll survive technology after all

Brian Frank responds to That Newsweek Article that everyone’s talking about this week in Three Things I Believe About Technology:

Some critics write as if people are helpless automatons who’ll play Angry Birds all day, mindlessly clawing away like beetles turned on our backs unless a clever journalist or wise English professor comes along to flip us around and peddle us in the right direction.

That’s my favorite line, but read the whole thing — it’s an interesting post on some of the larger technology trends we’re currently experiencing.

The value of experiences "around the edges of Twitter"

Andre Torrez wrote a great piece about how his online habits are starting to change. From We met on the Internet:

I’ve been posting about this a bit, but I think my time off pushed me even further along to where I was going. I won’t say “off Twitter”, but I feel like focusing more on things around the edges of Twitter.

And maybe I am just looking for examples””seeing patterns where there are none””but a few things have appeared that makes me feel like other people are feeling the same way.

He goes on to cite some examples of this pattern — Mike Monteiro’s Evening Edition, Dave Pell’s excellent NextDraft, and Dustin Curtis’s Svbtle network.

I’ve also recently found myself yearning for these kinds of off-Twitter experiences that are more substantial, without closing the door on Twitter completely. Now I finally have a phrase for that, thanks to Andre: they’re things around the edges of Twitter.

I often wish I could move all my link-sharing off Twitter and onto this site, but I know that’s not really possible, because the readership isn’t quite there yet. But I much prefer not just tweeting a link, but also adding some thoughts, or even just trying to set the context so people can decide if it’s a link they would be interested in, or not. That’s an “around the edges” experience, since Twitter would still remain central to my workflow, but it wouldn’t be the main activity. Maybe one day I’ll get to do that.

Anyway, that’s quite a tangent. Please read Andre’s excellent post, and think about what that means for you. Does Twitter still add the value to your day that it used to? Bitly did some research recently and found that the average half-life of a link on Twitter is 2.8 hours. After that, it’s pretty much lost forever. Is that ok with you, or are you also starting to cherish the slower, more deliberate communities where you’re allowed to pause and take a breath before moving on to the next thing?

(link via @Mike_FTW)

The fetishization of the offline, and a new definition of real

The impact of the Internet on society and relationships is a common theme on this site. I recently stumbled on a few articles on this topic that I think are worth highlighting. Yes, this idea has been covered a lot, and Sherry Turkle’s recent New York Times article brought the discussion to the forefront yet again. But don’t roll your eyes — there are some interesting arguments in these articles. As usual, I’m going to quote some key sections from each, but I highly recommend that you queue all of these up in Instapaper and read them in order. It’s great weekend reading!

It all started with Nathan Jurgenson’s The IRL Fetish — an excellent reflection on the stark (and fairly recent) distinction we make between being online and offline:

We are far from forgetting about the offline; rather we have become obsessed with being offline more than ever before. We have never appreciated a solitary stroll, a camping trip, a face-to-face chat with friends, or even our boredom better than we do now. Nothing has contributed more to our collective appreciation for being logged off and technologically disconnected than the very technologies of connection. The ease of digital distraction has made us appreciate solitude with a new intensity. In short, w’ve never cherished being alone, valued introspection, and treasured information disconnection more than we do now. Never has being disconnected — even if for just a moment — felt so profound.

He goes on to describe the obsession with the analog and the vintage — like the resurgence of vinyl — as the “fetishization of the offline”. An interesting, provocative phrase. The core of his argument follows:

In great part, the reason is that we have been taught to mistakenly view online as meaning not offline. The notion of the offline as real and authentic is a recent invention, corresponding with the rise of the online. If we can fix this false separation and view the digital and physical as enmeshed, we will understand that what we do while connected is inseparable from what we do when disconnected. That is, disconnection from the smartphone and social media isn’t really disconnection at all: The logic of social media follows us long after we log out. There was and is no offline; it is a lusted-after fetish object that some claim special ability to attain, and it has always been a phantom.

Nathan’s essay kicked off a slew of thoughtful responses that commend him for the article, but also disagree on some key points. First, the always brilliant Nicholas Carr responds in The line between offline and online:

I’m going to resist the temptation to quote some Wordsworth or Thoreau, but I will say while our present age may be tops in some things, it’s far from tops in the area of solitary strolls. The real tragedy — if in fact you see it as a tragedy, and most people do not — is that the solitary stroll, the camping trip, the gabfest with pals are themselves becoming saturated with digital ephemera. Even if we agree to turn off our gadgets for a spell, they remain ghostly presences — all those missed messages hang like apparitions in the air, taunting us — and that serves to separate us from the experience we seek. What we appreciate in such circumstances, what we might even obsess over, is an absence, not a presence.

I find that comment interesting because where Nathan claims that being online is inseparable from the experience of being offline, he doesn’t say anything about the negative effects of that. Nicholas points out that even though online experiences can enhance our offline relationships, it’s also true that those relationships can be affected negatively by our inability to let go of the online.

Next up, Michael Sacasas has similar objections in his piece In Search of the Real, but he also adds this thought on the distinction between being offline and online:

I would not say as Jurgenson does at one point, “Facebook is real life.” The point, of course, is that every aspect of life is real. There is no non-being in being. Perhaps it is better to speak of the real not as the opposite of the virtual, but as that which is beyond our manipulation, what cannot be otherwise. In this sense, the pervasive self-consciousness that emerges alongside the socially keyed online is the real. It is like an incontrovertible law that cannot be broken. It is a law haunted by the loss its appearance announces, and it has no power to remedy that loss. It is a law without a gospel.

Aha — now we’re getting somewhere. The distinction between online and offline is legitimate, but calling one experience real and the other not doesn’t work. Instead, the only part of this discussion where the word “real” should come in, is when we talk about our realization/self-awareness that there is a distinction between online and offline — and it behooves us to figure out what that distinction means.

Adam Graber takes the discussion in a slightly different direction in Offline:

The same is true for every technology. It makes new things possible, but it also alters what we consider normal. Every technology is a new normal. The point though is not to try and “fix” it by logging off or downgrading or abandoning technology altogether. The point is to be aware of it. To understand not only what technology makes possible, but also what it normalizes, and even what it makes impossible.

There’s the “awareness” concept again. He continues:

Impossible like living offline IRL and seeing a beautiful sky without being tempted to Instagram it or having a brilliant idea and not writing a blog about it. Because online, the only things that exist are the things you put there. Otherwise, offline, all the ephemeral grandeur and intricacy of our daily lives does not exist unless we somehow capture it with our technology. The only other way to revel the fleeting moments of our lives is to experience it with someone else — a meeting of sorts. But technology makes it so we don’t have to.

The theme is clear by now. Online and offline experiences are both real, but they have positive and negative effects on each other. As we discussed earlier, online experiences can enhance offline relationships because we bring our online interactions into those relationships, but they can also be broken down by online’s constant and relentless hold on our consciousness.

Finally, Nicholas Carr weighs in again and pulls it all together with I was offline before offline was offline:

But the fact that we now consciously experience two different states of being called “online” and “offline,” which didn’t even exist a few years ago, shows how deeply technology can influence not only what we do but how we perceive ourselves and the world. Certainly we didn’t consciously choose to look at our lives in this way and then formulate the technology to fulfill our desire. The defense contractors who started building the internet didn’t say to each other, “For the good of mankind, let’s create a new dichotomy in perception.” And when we, as individuals, log on for the first time (or the ten-thousandth time), we don’t say to ourselves, “I’m going to use this new technology so I’ll be able to think about my life in terms of being online and being offline.” But that’s what happens.

It’s not that technology “wants” us to think in this way — technology doesn’t want a damn thing — it’s that technology has side effects that are unintended, unimagined, unplanned-for, unchosen, often invisible, and frequently profound. Technology gave us nature, as its shadow, and in a similar way it has given us “the offline.”

Some might say that these types of discussions are a waste of time. That people react with hand-waving alarmism every time a new technology emerges — the telephone and the printing press were going to make us stupid long before Google might be doing it. And it’s true that for every good discussion about this, there’s an equally bad one (looking at you, Newsweek). But I think that we have to keep talking and arguing about this, because it is in the extremes of these arguments that we find the middle ground that approximates the true impact of technology on our lives.

I recently went searching for my first tweet, and it’s about as inane as I expected:

I have no idea how this thing works

— Rian van der Merwe (@RianVDM) April 4, 2008

I can honestly say that after more than 4 years, I still don’t know how this thing works. I know that being connected has altered my life in profound ways — some good (I get to write here!), some bad (I definitely struggle to put the phone down). But I think I’m ok with not knowing as long as enough people are coming together to try to understand how this online/offline thing affects us — and to challenge each other’s ideas in a thoughtful way.

I agree with Nicholas — technology doesn’t care what we do with it. But we cannot stumble blindly ahead without striving for the self-awareness that this still-real new reality requires. Because once we understand it, we’ll truly be able to regain control over the technology that is shaping us.

Coffee houses and creativity

In The distractions of social media, 1673 style Tom Standage provides an excerpt from his upcoming book “Cicero’s Web”. He points out that public officials and university authorities were very much against coffee houses, because they kept people from doing real work. According to one critic in the 1600s:

And the scholars are so greedy after news (which is none of their business) that they neglect all for it, and it is become very rare for any of them to go directly to his chamber after prayers without first doing his suit at the coffee-house, which is a vast loss of time grown out of a pure novelty. For who can apply close to a subject with his head full of the din of a coffee-house?

It’s that last sentence that I find particularly amusing. For who can apply close to a subject with his head full of the din of a coffee-house? It is precisely in the din (“A loud, unpleasant, and prolonged noise”) of coffee houses that I find I do my best work. In fact, coffee houses have a long history of being spaces where creativity tends to thrive. For example, in Claudia Roden’s Coffee, she notes:

Catering equally for the working and the leisured classes, [coffee houses] have tended to be democratic in character. As a French periodical of the 1850s entitled Le Café pointed out in its slogan: “The salon stood for privilege, the café stands for equality.” Coffee has been called the intellectual drink of democracy. In times of upheaval, coffee houses became revolutionary centers, encouraging the interchange of ideas and usually generating liberal and radical opinion. It has been said that the French Revolution was fomented in coffee-house meetings, and the Café Foy was the starting point of its mob spirit.

Coffee houses have been linked to intellectual activities for a long time:

The French coffee shop ennobled the ways of its frequenters by inaugurating a reign of temperance and luring people away from the cabaret. Today the institution is still one where everything is discussed and where people sharpen their wits in debate.

The influence of coffee houses was enormous on the political, social, literary, and commercial life of the times. They were the stage for political debate, fringe centers of education and the origin of certain newspapers. Insurance houses, merchant banks, and the stock exchange began in coffee houses.

There is just something about coffee shops that helps me focus. It’s the ambient noise. It’s the knowledge that I’m not alone, that there are people around me whose diverse lives are happening in the background. It’s the constant, nagging thought that some of those people might be the audience for what I’m making. It’s like working inside a contextual inquiry all the time.

Also, coffee is pretty great.

The unnecessary existential reassurance of busyness

Tim Kreider in The ‘Busy’ Trap:

Busyness serves as a kind of existential reassurance, a hedge against emptiness; obviously your life cannot possibly be silly or trivial or meaningless if you are so busy, completely booked, in demand every hour of the day. [”¦] More and more people in this country no longer make or do anything tangible; if your job wasn’t performed by a cat or a boa constrictor in a Richard Scarry book I’m not sure I believe it’s necessary. I can’t help but wonder whether all this histrionic exhaustion isn’t a way of covering up the fact that most of what we do doesn’t matter.

Trust me. You need to read this article.

RIM's corporate DNA as a reason for their demise

Charles Miller wrote an excellent post on the role that corporate DNA is playing in RIM’s demise. From “¦or are we just simply spiralling coils?:

For the years it was successful, RIM made utilitarian business phones that were really good at email. [”¦]

So when overnight, and entirely to my surprise, the smart phone market stopped being about making utilitarian business phones that were really good at email, RIM was in the worst position to deal with it because they didn’t just have to change their strategic direction, they had to change their entire corporate makeup.

The phone companies that survived the iPhone shake-up most ably were the ones whose DNA most closely resembled “We flood the market with phones built from commodity parts.” Because they were already poised to beg, borrow, steal and copy the next generation of products.

He also offers up some one-sentence DNA statements for Apple and Google, which I won’t spoil for you. It’s an article worth reading.

Oh, and Charles — really well done on the Monty Python reference.

The problem with Dribbble

Andy Mangold discusses the design decisions made by Dribbble in Dribbble is Not a Platform for Critique:

By design, Dribbble rewards style and aesthetics, not concept or context. [”¦]

The “like” button sits right next to the screenshot itself, at the top of a column of actions, above the fold on even the smallest screen. Hierarchically, this is what Dribbble has decided is important. [”¦]

Commenting however, the only way Dribbble provides for giving critical feedback on a shot, is treated much differently. The comment box is below the shot itself, and as soon as two or three comments have stacked up it’s off the bottom of the screen. Because of this, it’s not possible on most shots to look at the image while you’re typing the content of your comment.

Andy argues that Dribbble has a legitimate place “to showcase details of your work, document your style, connect with other designers, and from what I hear a decent way to find freelance jobs (if you’re popular)”, but if you’re looking for honest critique on your designs, this isn’t the place for you. His article reminded me of Jon Tan’s Taxidermista — an essay in Issue #1 of The Manual. Jon points out one of the dangers of design galleries like Dribbble:

Galleries misrepresent web design as a state, not a process. They divorce what a site does from how it looks. They celebrate style and tone, not purpose. [”¦]

By purpose I refer to the appropriateness of the style and tone. Do they fit the project? That question is rarely asked or answered by galleries. The only reaction galleries solicit is an emotional one. Like or don’t like. Hot or not.

This is the core issue with design galleries — they’re not records of a designer’s decision-making and thought process, they’re artifacts of that process. That’s useful too, of course, but not in isolation. It’s essential to know why a designer chose a certain style and tone, and how it helps to solve the core design problem. Without that context, it’s impossible to know if it’s good design.

When will we be satisfied with technology?

John Carey makes an interesting observation about the Macbook Pro with Retina Display in Progress:

Photography is a place where philosophy and technology mix with art and its ease of entry has diluted its user base to the point of over saturation. While chemistry and technology have always been a central pillar in this space, I fear it could drag it down even further unless we start to greet some of this forward momentum with at least a whisper of skepticism. I guess the best way to break this down is simply to ask, when will we ever be satisfied? When will sharp be sharp enough, or big be big enough? When do we reach the point within some areas of consumer technology where we are making progress simply for the sake of progress?

Just when I thought maybe we’re starting to come to terms with certain technological advancements and actually enjoy ourselves within our technically enhanced lives I have been quickly reminded that it will never end. I don’t mean to be overly pessimistic but you have got to admit it does feel a big daunting at times does it not? It is a subject I have long explored on these pages and I know I am not alone.

Even though he’s speaking from a photographer’s perspective, it’s easy to relate to John’s point. Yesterday, while the Google I/O keynote was going on, my only emotion was relief. I was relieved that I’m so securely locked up in Apple’s Prisonâ„¢ that I couldn’t care less about all the tweets and live blogs about Google Glass and the Nexus 7. I was relieved that I’m not a reporter for Engadget or The Verge, who have to live and breathe every single new thing that comes out day after day after day. Most of all, I was relieved that it wasn’t another Apple keynote, because those take up all my time and attention since I ABSOLUTELY HAVE TO KNOW WHAT I’M ABOUT TO MISS OUT ON.

All this to say that I empathize with John’s mixed feelings about the Retina MacBook Pros. I, too, want more from technology while knowing that more isn’t necessarily what we need. What we need are bicycles for the mind, and to do that, we need some time to practice so we can take the training wheels off. Could it be that continuing to invent better bicycles all the time are actually preventing us from riding the damn things?

When we build, let us think that we build forever

I remember when Wilson Miner’s talk When We Build first hit the web with a bang — for days you couldn’t open Twitter without seeing a link to it. I don’t know why, but I just never got around to watching it until today. It is, in a word, extraordinary. I generally don’t want to post things that you’ve likely seen before, but I need to make an exception on this one, just in case some of you procrastinated like I did.

It’s not really possible to summarize, but if I had to, I’d say that the talk is loosely based on John Ruskin’s words from his 1849 book The Seven Lamps of Architecture:

When we build, let us think that we build forever. Let it not be for present delight nor for present use alone. Let it be such work as our descendants will thank us for; and let us think, as we lay stone on stone, that a time is to come when those stones will be held sacred because our hands have touched them, and that men will say, as they look upon the labor and wrought substance of them, “See! This our father did for us.”

If you can make 40 minutes to watch this, you won’t regret it.