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Posts tagged “culture”

It was all yellow

Two articles on the color yellow caught my eye this week.

The first is Object of Interest: The Yellow Card — Rob Walker’s history of the yellow card as it’s used in soccer. In a 1966 World Cup game a referee apparently failed to adequately communicate a penalty warning, which resulted in the birth of the card:

As objects go, it doesn’t look like much. It’s, you know, a yellow card. But when theatrically brandished by an official, almost literally in the face of a player who has done something uncool, it has wild power. It sets off a stadium-full of whistling, and cartoonish arm-flailing from the carded player and his colleagues. A yellow card has real consequences: Possession, a free kick, and the possibility that if the carded competitor blunders again he’ll leave his team understaffed for this match, and will sit out the next. […]

The cards are a such a brilliant solution to the problem of making sure a penalty has been adequately signaled — they transcend language; they’re clear not just to everyone on the field, but in the stadium, or watching on a screen — that it’s hard to imagine the game without them.

The second is Dan Saffer’s ode to a ubiquitous object in cities: The Hidden Genius and Influence of the Traffic Light.

The yellow light is by far the most sophisticated and cognitively challenging part of any traffic light. Red and green lights have had to consider timing, namely: how long should one side of the intersection remain green, the other red. This creates the “capacity” of a signal: how many vehicles can move through on a single change of the light. […]

The yellow light doesn’t really control capacity, but instead creates an ephemeral Zone of Decision around the intersection. When a light turns yellow, nearby drivers have a choice to make, quickly: do I speed up and drive through the yellow light, or do I slow down and stop? Driving instructors will of course always tell you that a yellow light means slow down and prepare to stop, but on the street, that’s not always how it works. Sometimes it really would be more dangerous to stop than to run the yellow. And sometimes those driving instructors are right: running the yellow is a terrible, dangerous idea. How do you know which is which?

So here we have two yellows, the one extremely clear (“I’ve made a huge mistake…”), the other an object of anxiety (“Should I stay or should I go?”). And yet we all know what the color means based on history and context and common understanding. I don’t know why that strikes me as fairly remarkable, but it does.

Also, apropos of nothing, does anyone else remember this?

Mello Yello

Maybe we don't appreciate the Internet as much as we should

Ian Bogost wrote a pretty controversial viewpoint on the Net Neutrality fight. He asks, What Do We Save When We Save the Internet? In short, he thinks it might be time to blow the whole thing up and start over, because we haven’t been very responsible with it:

Another day’s work lost to the vapors of reloads, updates, clicks, and comments. Realizing that you are hyperemployed by the cloud, that you are its unpaid intern. Wondering what you’d have accomplished if you had done anything else whatsoever. Knowing that tomorrow will be no different.

Harsh words, but worth a read even just to think about how we spend our time online. Perhaps we have grown a little bit entitled about our access to a medium that we’re mostly using for messaging and the weather, as opposed to improving people’s lives?

An abundance of digital flotsam

Jessica Pressler wrote an article called “Let’s, Like, Demolish Laundry”, and it’s a wickedly funny (and, unfortunately, very accurate) look at the tech world’s obsession with solving First World problems:

We are living in a time of Great Change, and also a time of Not-So-Great Change. The tidal wave of innovation that has swept out from Silicon Valley, transforming the way we communicate, read, shop, and travel, has carried along with it an epic shit-ton of digital flotsam. Looking around at the newly minted billionaires behind the enjoyable but wholly unnecessary Facebook and WhatsApp, Uber and Nest, the brightest minds of a generation, the high test-scorers and mathematically inclined, have taken the knowledge acquired at our most august institutions and applied themselves to solving increasingly minor First World problems. The marketplace of ideas has become one long late-night infomercial. Want a blazer embedded with GPS technology? A Bluetooth-controlled necklace? A hair dryer big enough for your entire body? They can be yours! In the rush to disrupt everything we have ever known, not even the humble crostini has been spared.

Or as Mike Monteiro said, slightly more succinctly:

We used to design ways to get to the moon; now we design ways to never have to get out of bed. You have the power to change that.

Related post on Elezea: Legacy

What motivates us

Managers, take note:

Employees are vastly more satisfied and productive, it turns out, when four of their core needs are met: physical, through opportunities to regularly renew and recharge at work; emotional, by feeling valued and appreciated for their contributions; mental, when they have the opportunity to focus in an absorbed way on their most important tasks and define when and where they get their work done; and spiritual, by doing more of what they do best and enjoy most, and by feeling connected to a higher purpose at work.

This isn’t rocket science, but an important reminder. It’s similar to Jocelyn Glei’s conclusion in What Motivates Us To Do Great Work?:

For creative thinkers, [author Daniel] Pink identifies three key motivators: autonomy (self-directed work), mastery (getting better at stuff), and purpose (serving a greater vision). All three are intrinsic motivators. Even a purpose, which can seem like an external motivator, will be internalized if you truly believe in it. […]

As creative thinkers, we want to make progress, and we want to move big ideas forward. So, it’s no surprise that the best motivator is being empowered to take action.

The role of design managers in corporate environments

The post I wrote this weekend on software development belief systems in corporate environments has been in my head for quite a while, I just hadn’t been able to write it up until yesterday. As often happens with these things, I noticed three articles in that past 24 hours that tie in really nicely with that post.

The first is Jeff Weiner’s Avoiding the Unintended Consequences of Casual Feedback, which talks about the kind of feedback executives should give to their teams:

Years ago, a former direct report of mine helped bring this point home. While he and his team welcomed my input, he observed that oftentimes what I thought was a take-it-or-leave-it remark would create a massively disruptive fire drill. Up until that moment, I had no idea my opinion was being weighted so heavily.

To address the issue and to ensure that the team and I were on the same page with regard to situations like that, we developed three categories to describe any feedback I provided (either in conversation or via email): One person’s opinion, strong suggestion, or mandate.

Next is Michael Lopp’s Chaotic Beautiful Snowflakes, which talks about the unintended work that managers often create without even knowing it:

The fact is that you significantly underestimate the amount of work that you generated this morning. You could document and communicate the obvious work, but you can’t document all the unexpected side effects of your actions. In a large population of people, it’s close to impossible for an individual to perceive and predict the first order consequences of their well-intentioned actions let alone the bizarre second order effects once those consequences get in the wild.

Finally, there’s John Maeda and Becky Bermont’s Building a Design Culture in an ‘End-Up’ Technology World, which talks about the elements of a good design culture in larger corporations:

In the end, building a great design culture is not the goal in and of itself. What it does is allow a company to recruit great designers, and then supports their ability to build great products, along with their counterparts in product and technology. Start-ups and end-ups may each think that they other has an easier time building or sustaining a design culture, but it takes work at any stage of the game.

All three articles are great companion pieces to what I wrote yesterday. I realized this morning that even though the traffic on yesterday’s post wasn’t huge, it will always be a personal favorite of mine, because it documents a lesson learned from a lot of sweat and frustration. And those are often the best lessons you can teach yourself.

Turning ourselves into memes

Rob Horning’s Me Meme is not an easy read, but it’s worth the investment. He doesn’t waste time with a fluffy intro, he just jumps straight in:

With social media, the compelling opportunities for self-expression outstrip the supply of things we have to confidently say about ourselves. The demand for self-expression overwhelms what we might dredge up from “inside.” So the “self” being expressed has to be posited elsewhere: We start to borrow from the network, from imagined future selves, from the media in which we can now constitute ourselves.

There are too many great quotes in here to choose from, so I’ll go with one more and then just encourage you to read the whole thing:

We shift from consumerist pleasures of fantasizing about how owning certain branded goods would make us into a certain kind of person and secure us a certain sort of affirmation to fantasizing about triumphant moments of social quantification, about getting likes and retweets, having lots of Tumblr activity, etc. […] Without viral content, you are in danger of becoming a blank.

The stress of collaboration software

Jason Green writes about The Promise, Progress, And Pain Of Collaboration Software:

Given the explosion of communication, conversations can take place simultaneously over several competing channels, creating confusion and inefficiency by requiring multiple changes in context. In addition, the ability to access prior content easily and seamlessly across all these communication channels becomes more challenging.

Between email, Trello, Slack, and InVision, we’re definitely feeling this pain as well. App Fatigue, indeed.

The web's Eternal September

Jason Kottke in The revenge of the nerds:

On the very public stage of the web, the nerds of the world finally had something to offer the world that was cool and useful and even lucrative. The web has since been overrun by marketers, money, and big business, but for a brief time, the nerds of the world had millions of people gathered around them, boggling at their skill with this seemingly infinite medium.

There’s been a lot of talk about the web we lost in recent months. It’s now gone mainstream with TechCrunch calling the phenomenon The Fourth Internet:

If the first Internet was “Getting information online,” the second was “Getting the information organized” and the third was “Getting everyone connected” the fourth is definitely “Get mine.” Which is a trap.

I certainly understand where everyone is coming from with this. I also go on about the importance of self-publishing on your own domain (or as Jeremy Keith calls it, “selfish publishing”). And I also miss the old Twitter, back when it was about discussions and sharing knowledge, and not about big brands taking over our feeds with promoted photos.

But we also have to remember that the web is always going to be an Eternal September. So many new people are coming online every day, and they don’t know our “rules”, so they make up their own. And as much as we might long for earlier days, that’s how progress happens — through the actions of people who don’t know what they’re supposed to do.

So, sure. Let’s continue to publish on our own sites, and shout loudly about the virtues of doing so. But let’s not make people feel like unwanted newbies when they dream up a different web. We need them as much as they need us.

The problem with Facebook "friends"

I found Ellis Hamburger’s view on what’s wrong with Facebook quite interesting. From Facebook’s friend problem:

In the real world, losing touch with people happens naturally and effortlessly, but on Facebook, unfriending is reserved only for breakups and acts of malice. So, the ghosts floating through my News Feed vastly outnumber the friends I’ve kept. My Friends list went from a roster of my current friends to a collection of everyone I’ve met in the last 10 years — a social group too massive to feel urgent, and too broad to share with on a daily basis.

Facebook is broken for its earliest users, and perhaps soon, for many of its new ones as well.

Software as collective language

Paul Ford’s The Great Works of Software is definitely going on my “Best of 2014” list:

The greatest works of software are not just code or programs, but social, expressive, human languages. They give us a shared set of norms and tools for expressing our ideas about words, or images, or software development. Great software gives us tremendous freedom, as long as we work within its boundaries.

Seriously, read the whole thing…