Here’s an interesting article by Will Larson with advice on how to move past incident response to reliability in our products. Among other things it reminded me to watch out for “incident legalism”:

Incident legalism is when an incident response and analysis program—trying to better drive reliability improvements—becomes focused on compliance and loses empathy for the engineers and teams operating within the program’s processes.

He goes on to propose a more holistic, expanded model for reliability to help teams diagnose their systemic problems—and how to solve them:

Finally, you study the mitigated incidents, determining how to prevent them from recurring, and they become remediated incidents.

This is a great post by Chase Warrington for the Twist Async newsletter on How to build human connections in an async workplace. They make this really important point about what human connection is actually about on a remote team:

I’ve come to realize that team culture and human connection is primarily built by how you work together—not how you socialize together. […]

The work we do is what actually brings us together. That’s ok (and frankly healthy) to admit. One of the biggest benefits of remote work is that it provides you the opportunity to spend more on the people and things you care about outside of work. Let’s not sabotage that with a bunch of forced and awkward social events for teammates to attend on top of their work duties.

I think we forget this too often. Doing a fun online social activity together doesn’t improve team culture if we haven’t also made sure that actually working together is safe, healthy, and enjoyable.

AMEN by Jessica Hilltout. “The aim of AMEN was to shine the light on all those in the shadow of the World Cup, far from the big stadiums and the corporate carnival-nature of the event. To embrace Africa and everything that makes it unique. To speak of the authenticity and sheer ingenuousness of a continent that manages to do so much with so little. To capture people with simple needs and huge hearts. To express football in its purest form.” [jessicahilltout.com]

God Did the World a Favor by Destroying Twitter. I love Paul Ford. “Our smarter, richer betters often preach the idea of a town square, a marketplace of ideas, a centralized hub of discourse and entertainment—and we listen. But when I go back and read Genesis, I hear God saying: ‘My children, I designed your brains to scale to 150 stable relationships. Anything beyond that is overclocking. You should all try Mastodon.’” [wired.com]

SolidGoldMagikarp (plus, prompt generation). This is all super weird and shows that we really have no idea what’s going on with these LLMs. Are we really ready for this stuff to become the backbone of internet search? “We’ll demonstrate a previously undocumented failure mode for GPT-2 and GPT-3 language models, which results in bizarre completions (in some cases explicitly contrary to the purpose of the model), and present the results of our investigation into this phenomenon.” [lesswrong.com]

Hey, Ease Up; A Load-Bearing If-Statement. What happens if, for health reasons, you need to use a fitness tracker to move less? “But if you’re trying to conserve energy, you don’t want to reach that goal. You want to stay under it. Sure, you want to maybe get up and about, I guess? Take a very slow short walk outside? But you are supposed to be resting.” [newsletter.danhon.com]

Scientists Develop Compound That Kills So Efficiently They Named It After Keanu Reeves. “The molecules ‘kill so efficiently that we named them after Keanu Reeves,’ German researcher Sebastian Götze said in a press release, ‘because he, too, is extremely deadly in his roles.’” [futurism.com]

Buy Nothing groups and the culture of free stuff. This deep-dive into the things people post in Buy Nothinggroups (and that actually get picked up!) is quite something. “There is something about free stuff that makes us abandon all rational thought.” [washingtonpost.com, soft paywall]

The mystery of the disappearing vacation day. Why have we stopped taking regular vacations? “Many were on a paid-time-off (PTO) plan that lumps sick days, personal days and vacation days in a single bucket. While workers often appreciate the flexibility of PTO and employers find it easier to administer, such plans can deter taking long vacations by making us feel as if we’re cutting into the PTO we might need in case of sudden illness or tragedy.” [washingtonpost.com, gift article link]

Nope, coffee won’t give you extra energy. It’ll just borrow a bit that you’ll pay for later. Ok listen, don’t come at me with your “facts”, please. “While it feels energizing, this little caffeine intervention is more a loan of the awake feeling, rather than a creation of any new energy.” [theconversation.com]

What would happen if we look at time through the lens of attachment theory? That’s the question my friend Simon asks in Attachment Styles to Time. I definitely have an “anxious attachment style” with time:

An anxiously attached person to time will try to arrest it: to find comfort again in a space where time felt distant. A coping strategy is to try and keep things the way they were. To hold onto people and places even if you aren’t present anymore.

The framing also reminds me of the Japanese phrase Mono no aware:

Mono no aware (物の哀れ), lit. ‘the pathos of things’, and also translated as ‘an empathy toward things’, or ‘a sensitivity to ephemera’, is a Japanese idiom for the awareness of impermanence (無常, mujō), or transience of things, and both a transient gentle sadness (or wistfulness) at their passing as well as a longer, deeper gentle sadness about this state being the reality of life.

That is also basically what the entire “synthwave” genre is about so if you’d like to hear what that concept sounds like as a song, just make your way over to Los Angeles by The Midnight.

Cassettes Are Making a Comeback, But Can Production Keep Up? “After music cassettes died in the late ’90s, National Audio kept busy with cassettes for instructional materials, spoken-word bibles and Library of Congress work until indie bands and labels came calling as early as 2006. ‘Suddenly, we were back in business,’ Stepp says.” I love that story. [billboard.com]

Things I Do Not Like Hearing. I appreciate a well-written personal grievances post. This one—about phrases the author doesn’t like—is bound to become a classic of the genre. “I have never read the words ‘friendly reminder’ and not imagined that person seething, incandescent, smoke blowing out of their ears like a hot kettle, just absolutely furious. I simply don’t believe you. I do not think that you think we are friends or that this interaction is friendly. If you want to fight, we can fight.” [holapapi.substack.com]

Engagement, Attention, Shining a Light. This is a great writing goal: “My goal is for my writing to engage readers on a ‘shared inquiry’ level, where whatever I am saying is not viewed as a declaration that demands agreement, but an exploration attempting to illuminate the subject at hand in a way that encourages the reader to go exploring with a light of their own.” [biblioracle.substack.com]

A library of words. I bet you didn’t think you’d want to read about the real purpose of a Thesaurus today, but you’re going to have to trust me. This post is fantastic. “The purpose of an ordinary Dictionary is to simply explain the meaning of the words. After you look up the word, you are given the idea the word is supposed to convey. The Thesaurus is supposed to work in the opposite direction: you start with an idea, and then you find the words to express it. A dictionary turns words into ideas and a thesaurus turns ideas into words.” [austinkleon.substack.com]

SF’s Market Street Subway Is Running on Floppy Disks. This is quite something. “SFMTA is hardly unique in using them, however. As recently as 2020, British Airways was loading avionics software onto 747s via floppy disk.” I also love that they felt the need to include a photo of a floppy disk in the article. [sfstandard.com]

Latex, severed legs and fake erections: why is a whole new generation obsessed with DVD menus? This is a wonderful homage to the lost art of DVD menus. “Some turn-of-the-century landing pages were so imaginative they cut through into popular consciousness: 2003’s House of 1,000 Corpses featured a murderous clown directly addressing (and mocking) the viewer, while the Harry Potter DVD let viewers choose a wand, cast spells, and solve puzzles to access deleted scenes.” [theguardian.com]

An Imperfect List of Books Like “Tomorrow and Tomorrow and Tomorrow”. This is my favorite book I’ve read in a long time. Good list of others to try. [bookriot.com]

The Calculator Drawer is “a collection of emulated calculators, providing reference to how they worked and what the often unique interfaces would consist of.” (via Clive)

The Last Boeing 747 Leaves the Factory (NYT Gift Link). “The plane known as ‘Queen of the Skies’ helped make air travel more affordable, but it has been supplanted by smaller, more efficient aircraft.”

Here’s everything you ever wanted to read about the “This Is Fine” meme. The Meme That Defined a Decade (The Atlantic, possible soft paywall): “Memes are typically associated with creative adaptability, the image and text editable into nearly endless iterations. ‘This Is Fine,’ though, is a work of near-endless interpretability: It says so much, so economically. That elasticity has contributed to its persistence. The flame-licked dog, that avatar of learned helplessness, speaks not only to individual people—but also, it turns out, to the country.”

See also ‘This Is Fine’ creator explains the timelessness of his meme (The Verge), ‘This is fine’ creator reflects on 10 years of the comic meme (NPR), and the artist’s own reflection on the anniversary.

I adore the Barely Maps project—a collection of minimalist maps of places the author has visited. Here’s my local one:

I like this idea of “critical ignoring” as a way to be more intentional about our online time: “Critical ignoring is the ability to choose what to ignore and where to invest one’s limited attentional capacities.” See also The Sad, Beautiful Fact That We’re All Going To Miss Almost Everything.

Inside the Globus INK: a mechanical navigation computer for Soviet spaceflight. Dang this thing is beautiful. And what an amazing piece of engineering.

Youth Spies and Curious Elders. Life goals: “Waters is what I call a Curious Elder — someone who manages to retain their curiosity as they age and stays interested in what young people are up to. The curious elder isn’t interested in judging youth, they’re interested in learning from them.”

The Thoughts of a Spiderweb. This is a fascinating article about animal cognition but I am especially blown away by the idea of spiderwebs being “an extension of the spider’s cognitive system” because I’m reading the sci-fi novel Children of Time right now and that is how the spiders communicate in the story.

Audi’s new EV is a luxury SUV with augmented reality that doubles as a pickup. I can’t decide if I love this or hate it.

Prisoners Usually Can’t Have Cell Phones. See How People Use Them Anyway. “Some men use their phones to take online classes, posing as regular students in the free-world, a ruse that only works in the age of Zoom classrooms and online meetings.”

It’s the Coolest Rock Show in Ann Arbor. And Almost Everyone There Is Over 65. “The show always starts at 6:30 p.m. and ends at 9 p.m., in time to get to bed at a reasonable hour.” Sign me up! (NYT Gift Link)

How ‘The Last of Us’ changed gaming, strained relationships and spawned an empire. Probably my favorite read of the week. “‘The Last of Us’ always felt like a mission statement, a game that wanted to prove that big-budget action shooters could not only have a sense of gravitas but could advance the medium in narrative, gameplay and representation.”

• The Minimalist Photography Awards for 2022 are out.
• The Cause of Depression Is Probably Not What You Think. “Depression has often been blamed on low levels of serotonin in the brain. That answer is insufficient, but alternatives are coming into view and changing our understanding of the disease.”
• The Battle Over Bike Lanes Needs a Mindset Shift. “Installing protected routes tends to boost local shops. But many store owners remain attached to their street parking—and fight to protect it.”
• Pepper spray for the school run? The weaponised SUV set to terrify America’s streets. I’m sorry what? “While its competitors offer heated seats and optional roof-racks, this souped-up SUV boasts bulletproof glass, blinding strobe lights, electrified doorhandles, and wing mirrors that can shoot pepper spray – handy for putting those pesky cyclists in their place.”
• See also Pickup trucks have gotten bigger, higher-tech — and more dangerous.
• Forget Google Maps: Why Paper Map Sales Are Booming (WSJ paywall, here’s an archive.is link). The kids are going analog. “While a satellite can highlight unpaved paths, cartographers actually walk down them.”
• At least let the CD die with some dignity. Amen. “Nothing in music is permanent. So if it is to die, the CD at least deserves to leave with some of its dignity intact rather than being coldly sent off with a shrug. The CD was of enormous significance but its place in history is being lost.”
• In happier music news, check out radio’s comeback! Public Radio Stations KEXP, KUTX, KCMP Grow Audiences With New Music. “A handful of public radio stations dedicated to playing new music have enjoyed notable ratings bumps in recent years. During this ‘crisis’ for new music on the airwaves, these stations have excelled at finding, and holding on to, listeners excited by the prospect of discovering a track from an artist they’ve never heard of.”