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👋 Hello

I’m a people-first, remote-first product leader with 20+ years experience building and scaling B2C, B2B, and platform products.

  • Scaled Postmark ARR 7× to $12 M while keeping NPS 78.
  • Operate comfortably from pre-PMF through hyper-growth to enterprise integration.
  • Build empowered, psychologically safe teams that ship fast and work together to do the best work of their lives.

Connect: Email • LinkedIn • Manager README • Side Projects

How I work

The areas where I add the most value:

  • Product & growth leadership: coaching, strategy context, and ethical revenue growth.
  • Product management: vision, opportunity selection, and execution systems (my book).
  • Team topologies & process design: partnering with engineering to match structure to culture.
  • UX research & design: ethnography, testing, content strategy, and rapid prototyping.

Career highlights

  • Now leading Cloudflare’s Data & Productivity Platform (100s of GB/s log ingest).
  • Integrated Jeli.io into PagerDuty; first joint release live in four months.
  • Grew Postmark from $1.7 M to $12 M ARR and over 23,000 paying customers.

Experience

Key blog posts about my work → See Best of Elezea.

Director of Product – Cloudflare (Apr 2024 – Present)

Lead the Data Platform (hundreds of GB/s log ingest) and Productivity Platform (developer tooling, UI system, “Cloudflare on Cloudflare”) so 4,000+ engineers and customers get data that is simple, secure, and always available.

  • Manage a team of PMs across Data & Productivity Platform; 100 M + events/sec pipeline.
  • Team recently shipped Automatic Audit Logs v2, expanding coverage 75 % → 98 %.
  • Driving new platform monetization via Analytics products.

Director of Product – PagerDuty (Nov 2023 – Mar 2024)

Post-acquisition product lead for weaving Jeli’s incident-analysis workflow into the PagerDuty Operations Cloud, coordinating engineering, sales, and GTM teams.

  • Post-acquisition PM lead for Jeli integration.
  • Launched unified incident-review flow four months after deal close (Q1 2024).

Head of Product – Jeli.io (Aug 2023 – Nov 2023)

Owned strategy and growth for three pillars—Incident Response, Incident Analysis, Cross-incident Insights—while readying the company for acquisition.

  • Defined overall product strategy and Now/Next/Later roadmap adopted company-wide.
  • Onboarding revamp to increase activation and retention.

GM & Head of Product – Postmark (Apr 2016 – Aug 2023)

Joined as first PM, grew into GM leading Product, Design, Marketing, Sales, Success & Ops (~20 people). Kept NPS 78 while 7× scaling ARR.

  • Scaled ARR 7× to to $12 M and maintained NPS 78.
  • Led shift from credits to SaaS tiers, boosting LTV 32 %.

Earlier career – Product & UX leadership

Director-level roles at Jive Software, HealthSparq, Flow Interactive, kalahari.com, Yola, and eBay—covering mobile apps, health-tech, agency UX, e-commerce, SMB site building, and large-scale research. Common thread: data-driven product strategy that unlocks growth.