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What does a date actually mean?

James Stanier has a good argument for why deadline-driven development is so… difficult:

Given that non-technical people don’t understand why software is hard, dates become the stick that they beat you with when you don’t deliver on time. Don’t ask me why, it’s just human behavior. I’m sure you’ve done it when roadworks have taken longer than were specified on the sign, or if a delivery of a package was late. Dates mean something to people, so handle them with care. In fact, perhaps we could do something entirely different instead.

What’s the “something different”?

So, instead, you should take a forecasting approach that follows the uncertainty curve that we outlined above. You start wide, and you taper in. At the beginning of a given project, you might even just have the year that you’re aiming to ship. Then, as you progress, you can start to narrow it down to a quarter, then a month, and finally a specific date.

This is why I will always advocate for time horizon roadmaps.

The Cure Deliver the Power-Doom Epic We’ve Been Waiting For

Great Rolling Stone review of a perfect late-career album by The Cure:

‘Songs of a Lost World’ is the triumphant power-doom epic it needed to be, fully the Cure’s best since ‘Disintegration’, as Smith reaches into the depths of his cobwebbed heart, going deep into adult loss and grief. It’s an album that begins with the line ‘This is the end of every song I sing,’ and closes with ‘Left alone with nothing at the end of every song.’ In between, he gets dark.

I’ve also slowly been making my way through the live-stream of the album release show. They definitely look the 60+ that they are, but man, they still sound incredible.

A Deadly Gravitational Pull in PLG B2B: Individual-Centric Experiences

Elena Verna on the importance of focusing on team experiences in B2B products:

The key to any successful B2B Product-Led Growth (PLG) strategy lies in connecting end-user adoption to enterprise-level deals. But because B2B PLG often looks like, smells like, and acts like consumer product, it pulls product and marketing teams into a deadly gravitation pull of crafting consumer-like experiences focused solely on the individual value. While acquiring individual users is a natural first step, failing to consider the dire need to connect that individual to a team and a company level value WILL sabotage your future growth.

Garden State was a good movie

I read about Zach Braff and His All-Star Benefit Concert for the 20th Anniversary of ‘Garden State’, and it reminded me how much I loved the movie despite all the hate it gets.

“Back in this era, the Virgin Megastore was around the corner from a movie theater in [New York City’s] Union Square,” Braff recalls in a phone interview. “And so many people were going directly from the movie theater to the Virgin Megastore to buy the soundtrack that Virgin had to put a sign in the CD slot that said, ‘We are out of the Garden State soundtrack. Please stop asking.’ The thing just caught fire.”

The Shins’ frontman, James Mercer, credits the soundtrack with transforming his career. “We have a lot of young people in our audience still, and I think it’s probably because of Garden State,” he tells Rolling Stone.

I always think of Spoon’s song Outlier as the hate example that cuts the deepest:

And I remember when you walked out of Garden State
‘Cause you had taste, you had taste
You had no time to waste

Rude.

“The kids are too soft”

This is another amazing AHP essay, this time about the critiques of Gen Z employees:

I’ve long argued that the critique of younger generations is a sublimated critique of a generation’s own parenting and child-rearing practices: no one wants to admit that the decisions they made (or tacitly endorsed) are responsible for the type of worker they find objectionable. But that sort of introspection requires, well, work.

It’s well worth reading the whole thing, but I also wanted to highlight the recommendations for what we (Gen X, etc.) can do about this:

So how do we break this cycle? If, upon encountering or even considering the attitude, ambition, or “work ethic” of a younger generation, your impulse begins to drift towards they don’t work like we do, my hope is we consider the following:

  • How have we, as a society — and how have I, as a leader — helped foster the conditions that encourage someone to work a certain way, with certain habits, or attitudes, or ambitions?
  • How much of my reaction is to the fact that someone is not working exactly the way I did at that point in my life — even though my circumstances were almost certainly wildly different?
  • How has our society — or our industry — tacitly agreed on an understanding of excellence that has little room for different ways of navigating the world, of making space to care for others, or collectivism just generally?
  • What if working differently is also an attempt to keep people in the industry for longer — and make the industry as a whole more sustainable?
  • What can I learn from the way they’re approaching work?

The benefits of giving an album a chance

Robin Sloan often seems to speak the words that are in my soul, and this time he really got to me. He bought a cassette tape of the new album by the band OOF and then wrote about the experience of albums vs. playlists:

I bought the cassette tape to play in my car and I’m glad, because it prompted me to listen to the album straight through, which, if I’m being honest, I might never have done on my laptop.

What happened (and this always presages a good experience with art) was that I surrendered to the strangeness, and the strangeness started to make sense. I entered OOF’s world, rather than insisting the band fit into mine, which is, of course, the demand of the Spotify playlist.

You’ve got to give things a chance. You’ve got to let them seep into your brain. […] OOF does not seem, to me, a band made for Spotify playlists. It seems a band made for cassette tapes in the car — for the decision, snap-thunk-whir, to give them a chance, and the slow but sure surrender to the dream of their world.

To be fair, not all albums are worth it—and that’s fine. But giving every album a chance to be worth it is something I think we should all do more of.

Talking to customers

Oh my, Justin (from my favorite newsletter platform Buttondown) nails it here:

Customers make for good historians but poor futurists, and certainly they won’t do the hardest and most important job of identifying your leverage points for you.

That was your shot. Here’s your chaser:

None of this is to say you shouldn’t talk to customers: you should! But it should be neither the first nor the last step in your process: if someone needs to talk with people to figure out what to build next, it means they have insufficient vision; if someone needs to talk with people to figure out if something is truly ready for GA it means your org has insufficient conviction and process.

Social media tells you who you are. What if it’s totally wrong?

This post about news feeds by Lauren Goode at Wired resonated with me a lot:

For those of us who came of age on the internet some 20 to 30 years ago, the way these recommendation systems work now represents a fundamental shift to how we long thought of our lives online. We used to log on to tell people who we were, or who we wanted to be; now the machines tell us who we are, and sometimes, we might even believe them.

I just can’t get comfortable with algorithmic feeds. I know it’s likely a me problem and I need to get with the times, but that’s the curse of (some of) my generation, I guess. I just want to choose what I want to see online—even if it’s way more work—because I don’t to be told who I am by a social media company.

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