A couple of weeks ago I did a talk on Enterprise UX at UX Burlington. You can now read a written version of the talk on A List Apart. From Unsuck the Enterprise:

So if you’re someone who works in enterprise software, come a bit closer—I need to tell you something…

I know the work can be difficult. I know there are an infinite number of factors involved in getting product live, and sometimes what gets launched isn’t what you had in mind. I know there are sleepless nights about this sometimes. But don’t give up. Don’t think that enterprise design has to be boring or tasteless. With a little bit of effort and a lot of tenacity, it’s possible to create great enterprise product. We need you to make it happen, though. Who else is going to do it?

Or if you have 20 minutes to spare, the video for the talk is also now available on Vimeo: