Adam Greenfield reminds us that the “smartness” of technologies comes from the people who use it, not the technology itself. From The smartest cities rely on citizen cunning and unglamorous technology:

It’s simply that in both these cases, the sustaining interactivity was for the most part founded on the use of mature technologies, long deglamorised and long settled into what the technology-consulting practice Gartner refers to as the “trough of disillusionment”.

The true enablers of participation turn out to be nothing more exciting than cheap commodity devices, reliable access to sufficiently high-bandwidth connectivity, and generic cloud services. These implications should be carefully mulled over by developers, those responsible for crafting municipal and national policy, and funding bodies in the philanthropic sector.

I like the term “deglamorised” very much. It’s a reminder that our goal as designers isn’t to make cool stuff—it’s to help people do great things with the stuff me make.