Tom Jacobs discusses some new research that shows people are more comfortable sharing their medical information with virtual people in I’d Never Admit That to My Doctor. But to a Computer? Sure. The implications are interesting:
When it comes to fixing our healthcare system, very few people would agree that part of the answer lies in less human interaction. Patients generally want more, not less, contact with health professionals. Yet this study suggests that, at least for the intake interview, a little less of the human touch — and a little more perceived privacy — may be precisely what the doctor ordered.