In Where the Happy Talk About Corporate Culture Is Wrong Cliff Oxford makes the case that there is big difference between Human Resources Happy and High Performance Happy in organizations:
Here’s how I define H.R. Happy: Bosses are at least superficially nice and periodically pretend to be interested in employees as people. These employees can count on birthday-cake celebrations and shallow conversations about what their hobbies are outside of work. This approach allows H.R. people to do the job they love — compliance and regulations — instead of the job they should be doing — finding and recruiting the best available talent.
And the flipside:
High Performance Happy is an attitude with a skill set that says we are on a mission that is bigger than any one of us. We find our happiness in being on a world class team that is making a difference.
I don’t agree with all of Cliff’s advice on how to foster cultures of High Performance Happiness, but the distinction is certainly spot-on. As for how to get to a culture like that, I still think Jocelyn Glei has one of the best summaries in her article What Motivates Us To Do Great Work?:
For creative thinkers, [author Daniel Pink] identifies three key motivators: autonomy (self-directed work), mastery (getting better at stuff), and purpose (serving a greater vision). […]
As creative thinkers, we want to make progress, and we want to move big ideas forward. So, it’s no surprise that the best motivator is being empowered to take action. […] In short, give your team members what they need to thrive, and then get out of the way.
(link via Marcelo Somers)