Original American Airlines logo designer Massimo Vignelli comments on the redesigned logo:
Styling is very much emotional. Good design isn’t—it’s good forever. It’s part of our environment and culture. There’s no need to change it. The logo doesn’t need change. The whole world knows it, and there’s a tremendous equity. It’s incredibly important for brand recognition. I will not be here to make a bet, but this [new logo] won’t last another 25 years.
Dustin Curtis on the redesign:
It is too bad that such a great, enduring identity was placed into such careless hands. […] After forty-six years, one of the finest corporate brands in history has been reduced to patriotic lipstick.
Paul Ford, last December, in The Emergence of Crowdsmashing Logos and Rebranding:
People don’t like their stories messed with. You expect a certain continuity, and when the opposite happens—Dylan going electric, season two of Friday Night Lights—you react out of proportion to external measures of the offense but very much in proportion to the internal anxiety and anger you might feel. […] It’s not just that some lines and colors have changed—possibilities have been taken away. No wonder people want to go to their windows and yell “I’m mad as hell, and I’m not going to take gradient blends anymore.”
For the first time, the question “I wonder who else hates this?” has an immediate answer, and people who see the arc of their lives flattened by bad branding can find each other and grieve over the lost logotypes of youth.
I’m not saying I like the American Airlines rebrand. But boy, does the response once again show how the Internet is an incredible tool for collaborative outrage.